COMMUNITY First Credit Union S State St, Ukiah

Justin was great to work with. This was by no means an easy transaction and he did his very best to stay positive and communicate with us every step of the way. With all the obstacles that came up that were both a new experience for him and his team he continued to look for solutions and not blame or pass the buck. Those are great qualities to have and customer service with a personal touch is a must! Thank you CFCU and Justin for all the hard work!

Justin Johnston with Community First Credit Union in Ukiah, California was amazing in helping us apply for our first home loan. This loan was for a manufactured home. We felt immediately comfortable working with him. He explained each step, answering all of our questions. He instructed us on the collection of necessary documents for our loan. Justin was always very pleasant, cordial and professional. We appreciate the simplicity of Community First Credit Union and hope anyone in the Ukiah area who is considering a home loan, do not hesitate to call Justin.

The Human factor and Kindness. That’s certainly true of Danielle Jones at the Ukiah Branch!! The owners, bosses, and people in higher positions need to know what you have always done since I opened my account when it was originally, “Mendo Lake Credit Union.” Most people in your position would have called me or worked with me during business hours only. You didn't. You have always gone above and beyond. And I greatly appreciate your professionalism, dedication, customer service, and attention to my questions. It's darn near an hour and a half after business hours. Those kinds of things, those types of people, are so very rare. Thank you, Danielle, for taking care of my business issues. You will always have a happy customer. I wish there were 6 stars!

Rita was amazing and remained very professional and always in constant contact. And was very very helpful! Thank you so much! Went above and beyond! Always going above and beyond. Rita it’s always doing everything she can to make things easier. She’s very much appreciated.

Community First Credit Union in Ukiah California teller Angie went above and beyond in helping me yesterday and I appreciate her help immensely. All the people there are kind and helpful, Angie though took the time to give me valuable information. Thank you Angie! Deborah Bradford

We were fortunate to have Justin as our Loan Manager for buying our home in Ukiah. We started the process while still in Idaho, and I was a little worried about how smoothly it would go starting out remotely - but Justin made the process so easy (no really, it was!). He got things done so fast! We quickly got our preapproval so we could house shop, and when we made our offer, Justin worked his magic and we actually got closed, start to finish in under 30 days, which is miraculous! Thank you so much Justin - I will recommend you to everyone!

Justin Johnston was easy to work with! He was super informative and helpful navigating through the whole process! Would highly recommend Justin to assist other clients.

Justin Johnston and his team made our first home buying experience easy, stress-free, and as quick as possible. We were a little unsure going into the process for the first time, but Justin immediately stepped in to guide us through every single step of the way. There were some challenges on our side due to some employment changes, and he was extremely proactive in guiding us through what we needed to do to keep things moving along. Whether it’s your first home or not, you are definitely in greats hands with Justin and the folks at Community First Credit Union. I HIGHLY recommend them!

For awhile I've been thinking of refinancing my vehicle's and decided to give it a shot! A friend of mine told me to get in contact with Rita Sanchez in which I did and let me tell you how fast and helpful she was! She literally helped me refinance both of my vehicle's today. And I am more then happy with the outcome. She lowered both my APRs tremendously. Now I can work on paying my vehicle's off quicker. Thank you so much Rita!!

I recently refinanced my home with the help of Justin Johnston at Community First Credit Union in Ukiah. From start to finish he made the whole process a breeze. He is easy to get in touch with, quick to return calls, texts or emails and never let more than a couple days go by without checking in. Justin made me feel like he was working for me. I will definitely recommend him to friends and family.