Community Credit Union Stanley St, Auburn

To all the other employees who've been very helpful, I apologize for this 1 Star. To those who treat every customer with an attitude , you do not belong working at a Credit Union or any job that requires customer service skills. Today, I closed my saving acct. at the Auburn branch office. Transferred any funds I had to my other credit union, where I'm always welcomed and feel as a valuable member. I've experienced negative interactions with the same teller. This isn't my first time having an acct. with this Credit Union. Few years ago I gave them a try and another teller was just rude and just trashy customer service. It appears that the younger teller's who work there have been great. I've always felt welcome and appreciated their service. However, I'm not here to insult anyone. Just here to leave my feedback. For the woman, teller #0046, who was rude this morning, if you had bad morning, I'm truly sorry but treating your member with a attitude and unleashing your frustrations was unprofessional. Just maybe, if it was a mic issue, where you couldn't hear me very well, all you had to do was mention, "I'm sorry sir, I am having a hard time hearing you, could you speak up a little more." Just maybe things would of been different. I only came to do one small transaction, to complete a share branching.... I didn't come to cause trouble... I have no desire to make someone's morning bad. But it came to that point.. I'm tired of being treated like I'm not a valuable member and deal with rude tellers (this isn't to those who treated me fairly and with respect, I do thank you greatly). Which is why I closed my acct here at Community Credit Union in Auburn. I'm sure this won't go anywhere but at least I've given my honest feedback for any new customer looking to join.

I have dealt with many different credit unions, and I've never had one that was so consistently helpful & friendly! I have yet to meet an employee who is anything but wonderful, and they have maintained that through a pandemic, which I find amazing. I cannot recommend them highly enough!

Slowest service ever almost seems like no one is doing there job. I can't say this more don't try and get a car loan unless you want to wait a week for the vehicle.

The drive thru takes FOREVER! Both locations Lewiston n Auburn. You wait n wait n wait! Finally it's my turn! Then she says " be right with you"! Well of course I'll wait longer, I been waiting this LONG! Then I finally give my information and then it seems like forever for them to process. There should b more than one person at the drive thru window!!!

Went into this location to exchange the money I had for bigger bills and was told I needed an ID, and an account with them or another bank they do shared banking with. Not very impressed considering any other bank would have just done the exchange without question

Wish they where open on Saturday like all the other financial institutions. Wish you could speak with a loan officer in person just like all the other financial institutions.

Amazing credit union that can help you with all your financial needs!

My favorite bank. Nice employees. Always doing benefit things.