Community Bank, N.A. E Buffalo St, Ithaca

Worst banking experience ever. I lived in Interlaken and shortly after opening an account they closed the branch. I moved to Ithaca where there are no ATMs and limited hours of service. Now the branch in Ithaca is closed. On two occasions I've had multiple transactions charged twice. Then remain in pending charges for days at a time. I need a new bank!

Compared to every other bank I've used, interacting with Community Bank has been a pleasure. If you don't use cash often or if you can make it to the branch during the day (no zero-fee ATMs in town) .then I can't recommend them highly enough. Since they updated their online banking system it's been nothing but smooth sailing.

This is an excellent bank. They service our mortgage and send statements and other appropriate information on time. Their hours are clearly posted. We've always been served effectively and immediately when we've called.

The guys in front a great, but literally everything else about this bank is horrible.

The hour for the Ithaca branch are from 9-4pm Monday- Friday. Also for the phone issue this week we were having a phone issue. Hopefully this helps.

Horrible hours and worst customer service . Also their app is bad as well . Save yourself the headache and bank elsewhere.

Webpage says open until 6. Get there and door says closes at 4. Lovely. And no one answers phone during business hours

I'm not even sure this is a valid business number. I've called it multiple times and it's always busy. No phone tree, no anything.

No ATM available, closes before work gets out