Commercial Bank W State St, Hastings

I've had the pleasure to be a client of Commerical Bank both on the commercial lending side (working with Chelsey F.) and business banking side (working with Sara B). My experience has been concierge where I have personal relationships with both, and I've never felt like a number or had the need to "get in line" to dial through a system. My team answers 90% of the time when I call their cell, or calls back 100% of the time very swiftly. They've got me locked as a customer!

Chelsey Foster has always went above and beyond to provide quality loans for my business. He has given me updated information along the way that has protected my place of business from closing. He has been there for my business needs throughout the Covid19 pandemic. I cannot say enough good things about how well suited he is for the position he holds as a loan officer. He goes above and beyond following all rules and regulations. I highly recommend anyone who is seeking a business loan, personal loan or mortgage loan. He has truly helped us with all these needs throughout the years.

highly recommend for banking, either looking for commercial loan or opening new bank account they are on top of every thing, very friendly experience with personal attention, great customer service, special thanks to CHELSEY FOSTER for getting faster approval on 5+ M commercial loan, thank you to all members at bank to make this happen

I wanted to share my 25 year history with Commercial Bank. A true partner in my business over the years who actually knows my vision and cares to understand our goals. 2020 was a challenge for sure but knowing that I had Chelsey Foster from the Hastings branch and the entire leadership team at Commercial Bank on my side every step of the way helped our group not only survive but actually thrive. A special thank you to Commercial Banks President Kevin Collison for establishing the high standard and excellent culture that seems to be missing in many other institutions. Darren Riopelle CEO/Founder Smile One Services

We use Commercial bank for Business and Personal Banking. I couldn’t say more about the services that they offer and the customer service to support them. Whether it was navigating the PPP Loan rules and regulations or securing the best program and interest rate for a Business Loan. They consistently came through and were always looking out for our best interest. You couldn’t convince me to switch banks.

Commercial Bank of Hastings, and specifically Chelsey Foster, is a total superstar in my book. Not only have they been a GREAT business partner and previously lender for one of our medical portfolio properties, but they also were the very first of our lenders to contact us (when the state virus shutdown was initially anticipated) to suggest possible work-around's for keeping our loans current with them if or when our building tenants didn't pay their rents?! In 33 years in commercial real estate, I've NEVER had a lender call me to discuss possible work-around's. And while we ultimately came up with loan repayment reductions and/or deferral plans with our other lenders, Chelsey Foster's immediate and proactive approach was both refreshing and addressed a serious issue that we were not certain how we would handle. Not only did they call us with possible solutions, but also helped us craft a plan that meet our specific needs, which they completed and implemented within a few days of the state mandated shutdown, just ahead of the loss of a significant tenant's income. I call that LEADERSHIP - they blazed a fresh trail where other lenders were still trying to figure out what to do! Then, when we started looking at the Federal Government's PPP grant/loan program with great confusion, Chelsey again stepped in and provided us with wonderful proactive direction, which resulted in securing this funding within just a couple of weeks, which was a godsend for all of our employees who never had to declare unemployment during the shutdown even though they couldn't work. Therefore, I would highly recommend these guys for your next business or commercial property loan without any qualification. They still embrace the old concept that your lender is your partner and continue to prove it time and time again. Rick DeKam, CCIM MIDWEST REALTY GROUP, LLC Kalamazoo, Michigan

Commercial Bank in Hastings Michigan has provided outstanding service and value for both my personal and business needs. If you are looking for a bank that prides itself on finding ways to say YES not NO, than Chelsey Foster and his rockstar team are for you. I also appreciate that Commercial doesn’t just say that they are pro local small business, their action say so too. They have partnered with both of my local businesses in ways that have made a real difference. Get off the big bank hamster wheel! I’m glad I did. ;)

Where do I start ... Personal? Business? In my business, I needed an economical way to manage the monthly collection of money owed as well as making necessary monthly payments. This is where Chelsey Foster and his amazing team have really helped me leverage their business tools. They got me up and running using their ACH transaction system very quickly and when I ran into daily limit trouble - Chelsey and his team removed all road blocks in order for me to run my business. If you're looking for a responsive bank - look no further. But Wait - There's More! As I started to get checks to deposit he eliminated the problem that I had - that I was usually not close to a branch office ... I now have 'remote deposit' capability and it flat out works! I could mention the fact that a team member called and left me a message on a test ACH transaction that went through the system yesterday ... but, I wouldn't want to bore you with the fact that once again their customer service was "Over the Top" ... ... They called me before I could call them ... they are truly a bank that looks to serve their client ... they called and left me information that I need to make sure next week's transaction executes flawlessly. So, if you're looking for a bank who will work for you and with you - look no further ... pick up your phone and give Chelsey and his team a call and start enjoying what I enjoy - the ability focus on my business. Dan Kallman CEO & President BlueSky Resource Management LLC

As a realtor it's important to me I recommend banks and lenders who have amazing customer service, great products, and take superb care of my clients. Commercial goes above and beyond. Highly recommend them.

I have been a customer for over a year. The branch in Lake Odessa has given me business referrals and they always take care of my needs at the branch. I've recommended a couple of my customers to them and they are happy as well.