Commercial Bank N Pine River St, Ithaca

I have banked with Commercial Bank for 50 years. I have always been treated with prompt polite professional service, from Sonya in the drive through, Cindy and the crew at the front counter, Debbie, Corey and Jessica in the loan dept. Thank You and keep up the great job!

We were first time home buyers and working with Commercial Bank was wonderful! We worked with Jessica and she was amazing and answered all our questions throughout the entire process.

I’ve been a customer of Commercial Bank since forever. We’ve gone thru a LOT of name changes, computer upgrades, presidents, employees (I was one for 30 years) & I’m very proud to say I still have accounts at our hometown bank. I miss our fun times & we had a bunch of them. I sure appreciate Sonya working in Ithaca….she always has a GRAND smile to share. ❌⭕️ ♏️

Thank you Commercial Bank for taking such good care of me! You have been a great help to me over the years with all my banking needs. With such a busy schedule, my weekly visits usually take me through the drive-thru, so a special thank you to my favorite drive-thru teller who always greets me with a smile, even when I'm rushing in last minute before closing time!

Sonya is my favorite! I miss her being in Alma, but am willing to head to Ithaca for the great customer service! Always super helpful with any questions and explains things well.

Excellent bank to do business with. They helped me 100 percent with my business banking needs, also helped 100 percent with the PPP process this past year. Jessica Wright is top notch with personal mortgages, and Mr Bailey knows the banking needs in today's business world. Recommend them to anyone 👍

My parents have always been with Commercial Bank and Sonya R that is now in Ithaca location is the friendliest most helpful person. Sonya was in St. Louis and we were sad to see her move to Ithaca but will follow her to any location. #1service with Sonya

Ithaca mi drive thru ***** Girls are always so friendly. Sonya is such a sweetheart! Thank u for your kind words everyday!!

I wanted to share my 25 year history with Commercial Bank. A true partner in my business over the years who actually knows my vision and cares to understand our goals. 2020 was a challenge for sure but knowing that I had Chelsey Foster and the entire leadership team at Commercial Bank on my side every step of the way helped our group not only survive but actually thrive. I remember my first very commercial loan was with Commercial Bank and at the time a very new team member as I had a great conversation. Who knew that 25 years latter we would still be working together. A special thank you to Commercial Banks President Kevin Collison for establishing the high standard and excellent culture that seems to be missing in many other institutions. Darren Riopelle CEO/Founder Smile One Services

The staff at the Ithaca branch are not friendly. I was not impressed from day one. I had an account w/ CB for years, but then they started increasing fees on top of the unfriendliness. It wasn't just one teller either. I thought maybe something was wrong with ME, but I was always greeted with a friendly smile at other banks & credit unions that I've done business with. The staff at the Middleton branch was always nice, so I don't know what's going on at the Ithaca branch.