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Commerce Bank Brookside Plz, Kansas City

4
(10)Loan Agency
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6336 Brookside Plaza, Kansas City, MO 64113, United States

+1 816-234-2250

https://locations.commercebank.com/locations/branch/mo/kansas-city/6336-brookside-plz/

  • Saturday9AM–12PM
  • SundayClosed
  • Monday8:30AM–5:30PM
  • Tuesday8:30AM–5:30PM
  • Wednesday8:30AM–5:30PM
  • Thursday8:30AM–5:30PM
  • Friday8:30AM–5:30PM
CLOSED
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    Personal Loans Near Me In Kansas City of Missouri(MO)

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    Reviews

    4/5.010 Reviews

    A

    Andrika Williams
    5

    I used to be an account holder at this Brookside location, but I closed my account over a year ago (not for any negative experience with this branch). I go in form time to time and I have never had a bad experience or encountered or witnessed any type rudeness from any employee there. I went in today to cash a fairly large check that was written through a Commerce account; however I encountered a few issues while trying to cash the check, but Stephanie the teller who assisted me, went above and beyond while remaining so patient and so pleasant! It was refreshing to have such an excellent customer service experience! The branch assistant manager was also quite helpful (regretfully, I did not get her name). #kudosCommerceBrookside!

    Response from the owner

    Thank you for your review, Andrika - we will be sure to pass this along to the team!

    C

    C B
    1

    Commerce bank likes to hide behind “policy” I will be moving my account from them shortly.

    Response from the owner

    Hello, We take your concerns very seriously - please contact us at 855-659-1656 so we can discuss this further. Thank you.

    G

    Guter 44
    5

    Brookside branch is the best! Ann and the whole Brookside team always make our day. We go far out of our way just to visit this branch with any of our banking needs. Thanks!

    Response from the owner

    Thank you for your feedback! We are happy to hear that you are loving our Brookside branch.

    E

    Erin Metcalf
    5

    Great customer service! I feel like I know almost all the people at the bank by their first name. They are so helpful and great at listening to what I need in my banking transactions. I use the app, online banking and online bill pay as well and they are all user friendly. It makes me feel more secure in my banking to know that there are actual people that I can go in and talk to when I have questions.

    M

    Marneda Bradford
    5

    The employees at Commerce Bank are very friendly!! I frequent the one in Brookside and the one on Troost. Their customer service shows that they paid attention during their training period. I love the fact that they know their customers by name and they really go out the way to help you!!! I was with US Bank for over 20 years and I am so happy to have chosen a new family.

    S

    Skyler Howard
    5

    Allison Hanks is always extremely helpful when it comes to any questions or issues I have. Never before have I had such great customer service and support from a bank. I feel valued as an account holder and feel at ease knowing I'm secure with Commerce. Thanks all!

    E

    Elizabeth Jeselnik (Liz)
    5

    I've been banking at the Brookside location for over 20 years. The customer service is top notch! Allison Hanks, one of the financial advisors, is awesome. She has been so helpful, has wonderful c.s. skills and is extremely knowledgeable. Thanks Commerce!

    S

    Steph Rupp
    5

    I came in to create a business account, which I am pretty clueless about. Kantrall was incredibly kind and helpful. She made the experience enjoyable and easy. I never thought I'd say that about my time at a bank! She is spectacular and I am lucky to have gotten to work with her!

    Response from the owner

    Thank you for the review, Steph! We will be sure to pass this along. Thank you!

    C

    Colleen L. Kelly
    1

    I really enjoyed doing business at this branch until they remodeled and removed the second drive-up ATM, now there is a line ALWAYS, day or night and their response is, you can go to the walk up ATM. It's safer and more convenient for me to stay in my car. Customer service fail.

    J

    JeanHelene Davis
    2

    Lots of cubicles for staff- only one working other than 2 tellers. Had to wait 20 min as another person ahead of me. Waste of desks & chairs gives impression of better organization than this branch is.

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    FAQs

    • 1. How to Make Contact with Commerce Bank?

      You can phone them at +1 816-234-2250 or go to their website and submit the request form.
    • 3. How to Apply for a Loan from Commerce Bank?

      To request loans from Commerce Bank, you can submit the request form on their website or pay a visit to their office. You may need to go there with your vehicle when getting auto title loans. Browse through our website to learn more information about online title loans.
    • 5. What Can I Do When I Could Not Repay My Loan?

      Failing to repay a loan will result in negative impact on your credit. Make Contact with your lender when you are likely to fall behind on the repayment.
    • 2. How Can I Get to Commerce Bank?

      You can find this company at 6336 Brookside Plaza, Kansas City, MO 64113, United States. Use a Maps app to show routes to Commerce Bank.
    • 4. Is Commerce Bank an Agency or a Lender?

      Commerce Bank is a Bank offering different ways to financial stress. Click on to get online personal loans for a variety of purpose.
    • 6. Does Commerce Bank Offer Loans for Bad Credit Ratings?

      Yes. You can get loans with Commerce Bank if your credit score is not good. It is also available to get personal installment loans irrespective of your credit scores through our platform. You can also learn more about installment loans on our platform!