Comerica Bank Camino Capistrano, San Juan Capistrano

I've only had positive experiences at this bank / branch. Grace has always been super helpful, and I've worked with the new branch manager, Jimi, for years and he's awesome.

All lobbies are closed and I have to make an appointment and then wait 24 hours in order to enter the bank to complete a transaction that requires in-person banking when there's not a single customer inside, there rarely is... I've been looking for a good reason to fire you Comerica Bank and you have provided me with one on numerous occasions. Unfortunately for you due to covid-19 i have way to much time on my hands sothank you I'll be making that appointment to close my account

Warning! This is the worst bank ever. I would give this bank zero stars, if Google would let me. Absolute morons are working at this branch and their online banking does not work well, either. The only thing Comerica is good at is charging outrageous fees and beeing slower than sloths. I experienced processing fees of up to $100 and workers taking over 45 minutes to order a new debit card. (Comerica decided to switch vom Visa to Mastercard and deaktivated my card without sending me a new one.) You can access copies of check only for the last 6 months. Everything older, they will ship to you by snail mail and charge $8 for it. So I guess they ship the check copy with the Stagecoach, since it will take about two weeks to get here. - Comerica: LOWER the expectations a bank can be! - Stay away from Comerica and save your money, time and some headaches! - I'll close my account with them as soon as I can.

Manager is unprofessional and rude, he doesn’t know anything about their own app. on cell phone and ask me to contact software company who designed their application. Stay away from this place. This is Social Security ATM bank.

Likely the worst customer service I've ever experience from a bank. They push really hard for customers to sign up for their HELOC. Relieved that I did not considering all the promises made and broken by their management. Really just an awful banking experience.

Worst bank ever, very rude and uneducated employees and management! Learn from chase and wells fargo.