Comerica Bank N Wayne Rd, Westland

I have been banking here a long time and always appreciated this location. Recently, I had a few issues on my accounts and Ann was very supportive on resolving my issues. She took the time to alleviate my concerns and called back to make sure everything was correct. Thank you to Ann!

This is by far the worst experience I have ever had at any bank they are offering a promotion in which everyone i spoke to outside of this branch agreed I met the requirements ti receive this promotion but I had to go back to the branch I opened my account with I've had such a hard time getting any help I got an email on the 19th of November that said I was ready to start working towards my reward I opened the account 3 + months ago the teller I met with to proved this email said on audio because at this point I'm ready upset the manager promised to call me herself by the 20th of November in which I had to call them. When I brought up the email the teller told me to bring it because she couldn't see it and would give me her work email to forward it to her so I took it there because of how rude bother GRACE the manager was the previous day the one who personally promised to call me herself and didn't. I set my phone to audio record how I was spoken to by whoever I got to talk to and when I decided to wait to speak to the manager GRACE again before I left the rude teller ANNA REDZOVIC apparently the assistant banking center manager which I just found out from her business card very rude as well wrote on a note to GRACE the manager I was audio recording my experience so GRACE said since I was recording she refused to talk to me. Thank god I recorded my experience with ANNA because she very rude and aggressively told me she couldn't help me to go somewhere else they weren't going to help me there when she said she didn't say that I told her point blank I had been audio recording and know what she said her whole demeanor changed all of a sudden she was trying to help call around she said I had 2 option talk to grace which I waited to do just that or call quality process so I said ill wait to speak to GRACE the manager and if I don't get anywhere ill call quality process well GRACE refused to talk to me because I audio recorded my experience with ANNA REDZOVIC my only option was to call quality process so hopefully they can help me I firmly do not suggest this branch at all it was one excuse after another after another again they were the only ones that said I didn't meet the requirements I called 1 800 comerica at the end they said to go to the branch I opened the account with.... well don't go there even in a time of worldwide panic they don't care about people.

I busted my butt to get to this branch before it closed - at 6pm on Fridays, according to their listing here - and it was closed. I understand that the hours here are posted on the door, but in this day and age, having accurate business information reflected on your Google listing is a no-brainer. This mistake put a big cramp in my weekend plans. But don't sweat it, Comerica... I took the fifteen seconds required to update the inaccuracy here so other customers don't deal with the same issue I have today. You're welcome.

I’ve recently had to deal with Comerica bank because of a relatives death. I’ve been to four different branches and only one of them was pleasant and efficient. I already wasn’t banking with them, but I definitely won’t now and I would never recommend them.

I've had excellent service at this location. The people are nice and almost overly helpful to me.

WORST so called bank ever. THEIVES, cash money deposited in account and they fraudulently took money for overdraft fees $37 each and will not refund yo my account. Didn't even want to give one star but had to just to rate this horrible bank. Plan on writing a long letter to corporate and hiring z lawyer, its the principal. I pray this so called institution get closed down.

Convenient location nice staff. never had issues.

The best bank ever, all the ladies that work there are so wonderful and nice, they always have the best attitudes when people are so mean them ,they all manage to keep their beautiful smiles, and believe me I've watched so many people being just so rude to them, but I never ever seen not one of those lady's crack under pressure, all of you lady's are so stong, I don't know how you do it, keep up the beautiful job🌼🌼🌼

Worst bank ever. Stood waiting for service for 15 minutes with Noone ahead of me inline. The tellers think chatting about life is more important than servicing customers

Went there yesterday and spoke with a manager who was VERY HELPFUL but this one is a little further away from my place, still MAY go there from time to time.... I REALLY miss the wonderful staff at the Fisher Building location, those workers there are really a friendly and helpful staff...LOVE Y'ALL..~~