Columbus Finance/Mortgage Inc E Main St, Columbus

Worst experience ever. I had full coverage insurance on the car I had, was in a wreck that was completely NOT my fault and I still have to pay 15% of the loan on the vehicle. Columbus Finance's representatives (Dennis) are really rude and unprofessional. I would advise you go elsewhere immediately. Literally run away from this bs finance company.

Place is a joke will try to take your car back when it’s almost paid off never again

Just wish you guys can take the repo off my credit. On TransUnion and equifax. There’s no balance on my repo everything’s clear just wish you guys can please delete it. It’s stopping me from getting a car a apartment or anything cause the repo. Can you guys please delete it.

Got a call from someone there , I had payment arrangements set up and I was told I was fine, then I was told that I needed to come in a sign papers to get my date moved, I live a good bit away from them and asked if I could sign and fax but that wasn’t good enough . Every other finance company I have had has not given me this issue. They are a pos company and need to be shut down

Dennis is a horribly unprofessional and downright horrible person. Thinking about letting my car get repoed just to avoid the pleasure of having to deal with him. People like you are what is wrong with the world. Take a good look at yourself and just how “mighty” your position is in this vast world.

Do not and I repeat DO NOT allow any car dealership to finance you through this company. They are rude, unprofessional, and unethical. Everyone should report them to the better business bureau.

Unprofessional and extremely rude. Very unorganized and shady. They treat Veterans like pieces of trash. If you have half a brain, find another finance company. You'll save a lot of money.

Do not I repeat do not finance with columbus finance they make up the rules to benefit them... they have a 4pm payment cutoff which is ridiculous since most people are still at work and banks are open that then allows a late charge so if you take advantage of your grace period they get paid twice... that's even with trackable services like Web payments... then once they use this cave man system and blame it on bank processing they do nothing for you, so although you get charged a daily interest you don't get a full day to pay??? That's not common! Then to make matters worse if you happen to have the fees I'm referring to they pull it out of you payment amount so it looks as if you didn't pay so the normal payment hierarchy is not in play (interest & princaple) are thrown to the side so they can collect on fees and then put you at risk of credit reporting even though your pymt was made. With all these negatives the customer service is horrible given my concerns the most I received was a threat for repo... there is never anyone available to answer a phone and you waste that limited day playing phone tag, which is also not helpful since the Web doesn't allow partial payments or any other services... and this comes from a financial person whom has recently worked for credit services and currently does auto financing so I fully understand the terms of the business

They are the best people to work with and they treated me like family I'd use them again over and over

The only real complaint I have is I can't view my account online when I've made EVERY payment on time why should I be inconvenienced and have to call in it's been that way for a year fix it please and I'll give more stars. I should have access to my balance online if I'm able to pay that way