Columbia Bank Market St, Saddle Brook

I went into this branch a few days ago with the intentions on making some changes to my bank account. I had the luck of being assisted by Chrisandra who was an absolute joy to be assisted by. I thought this would be just another boring trip to the bank but it was not. Before I knew it I was laughing, smiling and handling business. I left the lobby and felt lucky to had been serviced by her! Chrisandra thank you for you kindness, welcoming demeanour and for your great service!

I opened a savings account with a Personal Banker at the branch. She was incredibly knowledgeable and was able to open the account easily. There also were more security checks than other banks that I have opened accounts with. I was very impressed by the service. They demonstrated exceptional professionalism.

Went in to get a new debit card. Staff was very helpful and attentive. Thank you Krissandra for the great service!

Worst bank EVER. Takes FOREVER for checks to clear. But even worse, I deposited a FEDERAL REFUND check into someone's account because I owed them money not knowing they do not accept 3rd party checks. and even though they had $ in there to cover the credit card payments that were made, they were issued many $30 uncollected fund fees because instead of withdrawing from the money in there - they withdrew from the FEDERAL REFUND CHECK SIGNED OVER TO THEM THAT COLUMBIA BANK WOULD NOT ACCEPT? Instead of taking out from the cash that was in there. Not to mention, good luck with finding a branch unless you stay within a 10 mile radius.

I ask all people not to get into this bank because they will regret the service is very bad they have no professional ethic. Really bad experience