Columbia Bank Wanaque Ave, Pompton Lakes

Every time I go in to do a transaction I am pleasantly surprised by the level of customer service here. In particular Franka and Remi have been outstanding.

From The Welding Guys NY AMAZING HELPFUL RESPECTFUL. Miss Michelle at the counter was a true professional, recognized a business need and executed request promptly. Branch manager highly knowledgeable an was a great to deal with. We will hold COLUMBIA BANK highly. AND in our preferred SORCE OF BANKING NEEDS. THANK YOU BOTH VERY MUCH. HOPE TO BE AN HELP BACK TO AS A WELDING COMPANY YOU JUST ASK. Antonio Garcia Owner of The Welding Guys LLC. NY.

Walked in to open a checking account for my new business...was greeted and helped by Kathryn immediately!!! Entire process took about 30mins...and I had some temporary checks and my new business card as well!

Terrible bank. Their online system is not updated and in real time, therefore the available balance line is not always accurate. Often at times charges are held and won't hit your account until 2 or 3 days later. They say that their system is not updated and in real time but when I overdraw my play account, and then transferred the money into that account to cover it, the fee hits the moment the account is overdrawn and even if you transfer the money the same business day, even 10 seconds later, the fee is still there. This is in contrast with every other bank that I've researched. When it comes to charging fees, all of a sudden, the system is too updated. They don't process credits before debits as other banks do, which means if I use my debit card 5 times in the course of a business day, and on the first 4 transactions my account is in the positive, but then I overdraw my account on the 5th transaction, if the system processes that 5th transaction 1st, you will get insufficient funds fees for all 5 transactions, $35×5........and yes, this has happened. I've asked the specific questions and I will be closing out my accounts one my first direct deposit hits the account I've just opened up. The Atlantic Stewardship Bank is a much better option. They have minimum interest bearing accounts, they process credits before debits, and if an account goes overdrawn, you have until the end of the business day to transfer the money in before a fee will hit the account.

Gene, Franca, they are all wonderful, responsive and great to work with!!

all employees are very good with people

The bank was remodeled and it looks nice.