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Columbia Bank NJ, Medford

4.5
(3)Loan Agency
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133 NJ-70, Medford, NJ 08055, United States

+1 609-953-4780

https://www.columbiabankonline.com/branch-locations/medford

  • Saturday9AM–1PM
  • SundayClosed
  • Monday9AM–5PM
  • Tuesday9AM–5PM
  • Wednesday9AM–5PM
  • Thursday9AM–5PM
  • Friday9AM–5PM
CLOSED
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    Reviews

    4.5/5.03 Reviews

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    3

    Update: July 28 2020 I received a call from Richard, in the corporate office, he ended up helping me navigate the incoming wire fee and ultimately reversing it. Thanks, Richard. However, it took me calling a few more times, then I would have liked, to get somebody’s attention from corporate. Don’t get me wrong, I definitely do appreciate the courtesy, and that is why I am raising the review from 1 star to 3 stars. Also, being honest, it’s pretty silly and insulting, that the main reason the branch manager did not do the courtesy, is because I qualified for a promotion, and her philosophy was, since I was still a couple hundred dollars “ahead” it was OK to not do a one time courtesy, during a pandemic, no less. With that being said, I wish this branch and staff nothing but the best, but I feel they need extensive customer service training. This should have never been an issue, and I definitely think the manager needs sensitivity training. Thanks, again, Richard for reaching out and helping me out. My only gripe is that nobody got to me faster from corporate, it took 3 to 4 days, and me having to call In several times. With that being said, all is well, nobody and nothing is perfect, that’s why these reviews exist, to help improve customer experience and business efficiency. Best Not good, I was intending on bringing in $200,000 and banking here regularly, because a house I am about to buy and move into, has a lot of their branches in the local area, however upon wiring in some money, in which it was never clearly stated, to me prior to opening the account, that they had an incoming wire fee, in 2020, that’s extremely counterintuitive, why would you charge a fee, to someone bringing more assets into your bank – that’s neither here nor there, I was told by the manager at this branch, that they took a look at my account, and in order to give me a one time courtesy, I would’ve had to have had a different account history, whatever that means, In other words I am not allowed to have a single one time courtesy, unless I do gigantic business, which I had intended to do, before they just couldn’t give me a singular courtesy, I will be complaining to the corporate office, I intended to do big business here, but after the disrespect and non-understanding during a pandemic and other things, it really soured my taste for this place. I would not recommend, when you need them and need small things to go your way, they won’t be here for you and will make excuses

    Response from the owner

    We are really sorry to hear this. We have forwarded your feedback to the appropriate team internally. Please feel free to call our Customer Call Center for more assistance (800) 522-4167. Thank you.

    C

    Carl Olsen
    5

    They are very polite and easy to deal with glad I made the choice to do business here

    Response from the owner

    Thank you for your great rating! We hope you can always Count On Columbia!

    D

    Diane Burke
    5

    Been banking with them for years

    Response from the owner

    We are so happy to hear this! We hope you can always Count on Columbia!

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    FAQs

    • 1. How to Make Contact with Columbia Bank?

      You can phone them at +1 609-953-4780 or go to their website and fill out the request form.
    • 3. How to Secure a Loan from Columbia Bank?

      To secure loans from Columbia Bank, you can fill out the request form on their website or head over to the store. You may have to drive your vehicle there when getting a title loan. Browse through our website to get further info about car title loans for bad credit.
    • 5. How Should I Do If I Can Not Make the Repayment of My Loan?

      Failing to repay a loan can have a serious impact on your financial life. Make Contact with your lender if you have difficulty repaying the loan.
    • 2. How Can I Get to Columbia Bank?

      You will find the store at 133 NJ-70, Medford, NJ 08055, United States. Try out Maps apps to get directions to Columbia Bank.
    • 4. Is Columbia Bank an Agency or a Lender?

      Columbia Bank is a Bank offering you various types of loan options. Enter our website to get personal installment loans for almost any purpose.
    • 6. Does Columbia Bank Offer Loans for Bad Credit?

      Yes. You are likely get loans with Columbia Bank if you do not have a good credit. It is also available to get installment loans with bad credit with our platform. You can also learn more about personal installment loans here!