Colton Jackson Morris St, East Bernard

Loved working with Colton at SWBC! Very quick to respond to my emails and texts. Very professional, helpful and patient, quickly understood what our needs were. Kayla, the Sr. Loan Processing Specialist was very kind, attentive and easy to work with. All Around Great experience, I highly recommend them.

I first began my journey for a new mortgage with a nationally-known lender. After nearly two months of misplaced documents, inexperience, and general unprofessionalism, I was told that I could not obtain a mortgage due to some technical defect. The notice of this technical defect came less than a week before the closing date on our new home. My Realtor suggested that I give Colton Jackson a call at SWBC Mortgage. Upon review of the situation, Colton alerted me to some inconsistencies in the story that I was given as an excuse. It was at this point where I began to experience a truly professional team. Colton and Kayla Stein worked feverishly to help extend the closing date of my transaction, obtain a mortgage, and move in to our new home. It is my understanding that a typical mortgage transaction takes approximately 30 days to complete. When Colton and Kayla took over my case, they completed the mortgage application and we closed in two weeks! Not only did Colton and Kayla exhibit the utmost professionalism, but it was apparent that they were both very knowledgeable in obtaining financing from the Department of Veterans Affairs. While I thought that the large nationally-known VA lender would be the best, I was wrong. There is no doubt that Colton and Kayla can do what others cannot--serve those who served. The ease in which my mortgage application was processed was unmatched. The customer user-interface is easy to understand and upload documents. The communication was excellent. And, the follow-up underwriting issues were easy to identify and cure quickly. I would recommend that all potential homeowners contact Colton and Kayla for their new home.

Since my local credit union couldn’t arrange for the type of financing I was interested in, finding SWBC was exactly what I needed! Colton walked me through the various financing options I had and the pros and cons of each. Once we were under contract, Taylor and the team were timely and responsive. We ended up approved to close with a week or so to spare. I’ll definitely be looking forward to using SWBC for my future financing needs.

After my home was destroyed in Hurricane Harvey, I decided to relocate and build my dream home. There were several unforeseen complications and it took nearly two years to complete. Colton Jackson helped me every step of the way. He went above and beyond the call of duty to assist my husband and I with anything we needed. I highly recommend Colton with any of your mortgage loan needs.

I can’t recommend Colton and his team highly enough. He helped me navigate my construction loan through closing and then advised me on a refi which his team guided me though flawlessly. I’ve owned many properties and this was hands down the easiest experience I’ve ever had. Colton is a person you can trust during your most important purchase. He’s the kind of man who looks you in the eye, shakes your hand and walks with you through the entire process. Colton’s team is flawless and has great communication. Use Colton’s team on your next purchase/refi.

We thoroughly enjoy SWBC and working with Colton and Kayla. I look forward to the future and continue to working with them. I highly recommend them, their customer service is beyond amazing!

Always excellent! Not only worked for us when we did our construction loan and mortgage but then helped us refinance resulting in us taking 10 years (and countless $$$) off our mortgage!! Thank you!!

Had a really great experience with SWBC, great communication and always responsive. Great team.