Coley Rau at CrossCountry Mortgage, LLC W High St, Bryan

They never respond to phone calls, even within a 24-hour period. They've given me a closing date, then without even a phone call back, I was notified by my closing agency that they've changed the date. I've flipped homes for 20 years, and I will never refer clients to this company again. I am tired of being embarrassed because I sent a client there and they end up calling me saying they can't get a call back. Clients go to the trouble of getting information that's requested and then being ignored for weeks without a phone call. The last three clients I've sent there have gone other places for to lack of customer service.

Coley and his team does an outstanding job and makes you feel at ease with the entire process.. start to finish! They are knowledgeable, friendly, professional, and trustworthy!! I recommend them to friends and family!

The team was amazing! We closed on time & the loan process only took about 3 weeks! We had a more difficult situation, but the Cooley team never gave up & made our dreams come true, even after we were denied by other companies! Would defiantly recommend them to anyone!!!

Horrible experience with Heather Kiomento. If I could put 0 stars I would. She takes up to 2 weeks to contact anyone back. She never answers texts or her phone. I would definitely not recommend her to any one. Not only could she not be up front and honest with me, she ignored my realtor and myself repeatedly.

Cecille was great and everyone on the team was great on helping me buy my first home. Thank you again!!

An absolute pleasure to work with! Kelli Lee helped me from day one and I would highly recommend to anyone!!! Thank you again for the help with purchasing our first home!!!

I have been with them for ten years and they always get me what i want and make it easy on me.

Amerifirst was beyond wonderful to work with from beginning to end. They went out of their way each step of the way to treat me like family, not like the next customer in line. I would HIGHLY recommend!

I wouldn’t choose any team other than this one when buying a home. I closed on my house exactly 1 month after I put an offer in on my house. Everyone there worked together to make things happen for us and I can’t recommend them enough. They get things done and they know what they’re doin.

This company has helped my boyfriend and I out so much. We are first time buyers and this company has given us a great understanding of how going about a house is the best way for us. They are really negotiable, and worked around our crazy schedule. Highly recommend going through them if interested on buying a new house.