Colbert Ball Tax Service Gears Rd, Houston

Very professional company. Mishall was very helpful with getting all my questions answered. Outstanding customer service.

Colbert always do their job and get me a better refund you can never go wrong with filing with them

Michelle is the best go to her She’ll get You in And Out All The Ladies Were great personality

Good service amazing returns worth your time and woth getting more. You wont regret it.

This place was fast and accurate Lizette was really helpful

DO NOT USE THIS COLBERT BALL FRANCHISE! DO NOT USE THIS COLBERT BALL FRANCHISE! DO NOT USE THIS COLBERT BALL FRANCHISE! DO NOT USE THIS COLBERT BALL FRANCHISE! My mom recently went into the Gears location planning to file her taxes. She was missing some documents so she decided not to file her taxes. Before leaving my mom confirmed with Brandi the manager at the Gears location that she would not be filing her taxes due to the missing documents and she agreed that she would not file her taxes. Next thing you know my mom receives a deposit from the IRS. Colbert Ball filed her taxes without my mom signing any final documents or receiving any of her tax papers. When she reached out to their support email she receives a call from Monica the Regional manager who said she would resolve the situation. Monica then begins to avoid her calls, says she will be at the office at 11am and she not, says she will be there til 7pm show up and she is not! Monica has been rude and incapable of resolving the situation due to a lack of unprofessionalism. When asked for some sort of contact for Doug Cornelius (the owner) she was told he doesn't have any. My mom was told her information would be passed on to Doug and he would call her if he likes. I would rate this franchise a 0 if that was even an option. DO NOT USE THIS COLBERT BALL FRANCHISE! DO NOT USE THIS COLBERT BALL FRANCHISE! DO NOT USE THIS COLBERT BALL FRANCHISE! DO NOT USE THIS COLBERT BALL FRANCHISE! DO NOT USE THIS COLBERT BALL FRANCHISE! DO NOT USE THIS COLBERT BALL FRANCHISE! DO NOT USE THIS COLBERT BALL FRANCHISE!

I love all these ladies so nice and professional with excellent service .... Come get your taxes done here !!!!!!

Amazing customer service! They helped out and made everything easy to understand!!

Great place to file, I’ve coming here for a few years now and they do wonderful work

I went to Colbert ball last night on gears rd..and ms mishall and ms.k was on point...thanks guys I will recommend these two young ladies....it was all laughs last night.