Coastal Title Agency Inc Paragon Way, Freehold

I have used Coastal Title Agency twice for my refinancing. Ruth is extremely helpful and answers all questions. They make everything very smooth, peaceful, and easy.

I used Coastal Title for my closing and the process could not have gone smoother. They were friendly, easy to work with and I didn't have any issues along the way. I would definitely recommend to anyone.

Company receptionist (name...Jackyln or Lori) ... She just hung up on me and then when I finally got through she was very rude. I definitely would not recommend this company to anyone needing a title company. I also would not use this service/company on my next purchase. I am a firm believer that if the customer service is no good that says a lot about the company itself. Thumbs down! Looking at reviews I can see this was not the first time this type of service was offered by this company.

Coastal Title Agency is simply the best!! Have been using them for a long time and they are really great to work with - highly recommend.

Melissa was very helpful in tracking information down from a file greater than five years old. Responded promptly and professionally. Would recommend working with Coastal due to her customer service.

I’ve used Coastal Title for both of my closing and each time they were professional, courteous and efficient. Emails and phone calls were answered quickly and they are accommodating to all questions and needs. Highly recommend!

I've never had an issue with Coasyal when it comes down to closing on a property. They are prompt, quick, and efficient. Will continue to use them unless they give me a reason not to, which they have come nowhere near to doing! Nothing but awesome experiences!

Here is the actual email that I wrote to the closer assigned to my file. I hope this cautionary tale helps someone. I have to be completely honest, I was very disappointed with my experience with your group. From asking for the fees and not getting them, to not being told you have a wire receipt cutoff time, to not actually knowing if I closed because I never received a “we got everything - you’re officially closed” email - 100% disappointed. I’m sure that you’re busy but every deal counts - and, everyone involved in the transaction counts. There was poor communication throughout. Ironically, I was two of the key players in the transaction - the selling agent and buyer. You’d imagine there would have been a bit more transparency.

Kimberly was a pleasure to work with. She is very knowledgeable and efficient, which resulted in a smooth closing. I am looking forward to working with her again.

Kim was VERY helpful in organizing all the important documents for our property settlement (collecting the MANY various items necessary was a real task !!) Thanks for all your help !!