City Credit Union N Hwy, Waxahachie

When I visit my branch I'm always greeted by the manager or a team member with a big smile and told someone will be with me shortly. Service is quick and transactions are accurate. Any new operational changes are thoroughly explained. I always leave fully satisfied with my business transactions.

Trevor made it very easy and great rates... 5 stars all the way.. I bought from Lone Star in Carrollton... Steve was 5 stars as well... I will buy from him and finance again with City Credit Union...

Had a great experience! Jamie did a great job explaining everything to me and set up my account quickly. There was a lot I did not know about Credit Unions that I was able to learn.

I have been with City Credit Union for a long time, they are very friendly at all times and they treat their customers with respect! May God bless each of you always and keep you in his care!!!!! City Credit Union is alright with me

The credit union has short daily bankers hours, no Saturdays. They charge members $5 per month per account to be in some travel club they invented even though you call multiple times saying you do not want any part of their travel club. hey enjoy lying to you and stealing money from you. It is extremely difficult to get your $5+ dollars back that they stole. No one returns your phone calls. Branch mgr cannot do anything, says you have to call main office. He is merely a figurehead. Totally worthless, we are moving all of our accounts out of there.

Customer service has been great. Also financial support has been easier and understanding. I have recommended this institute to my older kids and they also bank here and have been happy with their service as well.

Been doing business with several kinds of accounts with CCU Waxahachie for going on 10 years I think.. I have always been pleased with there service and courteous assistance. And I refer friends to them often.. The other branches are good to but none compare to my gang at Waxahachie... Thank you!

The hospitality and the employees of this bank are amazing. However, the online banking of this "membership" or "bank" whatever you call it is absolutely horrible. Multiple times I have been blocked or locked out of my account for no reason. It is extremely rediculous how the online banking is. I should be able to access my information when I need to. I do not have time to be waiting for a live person on chat to talk to me about why I am locked out of my account again. I haven't done anything wrong it just continually keeps blocking me from online banking. I would like to say this membership has been an amazing opportunity and experience but I would have to disagree that it has been nothing but a hassle.

This bank is awful. The ONLY reason I’ve stayed is because all our life is tied to this bank—business, other accounts and auto payments. They close at 5, are not open on saturdays and take “bakers hours” to a whole new level. I pulled in at 5 pm behind a customer in the drive through and they turned off the sign and pulled up the tubes. You cannot run a business with this bank. Impossible for anyone with a 9-5 to use this bank.

The best and most knowable staff. Always welcoming make you feel right at home. Love the idea that you pretty much deal with the same people and they get to know you. My favourite bank of all