City Bank University Ave, Lubbock

I have always had satisfactory service, respect and courtesy. They always ask for ID and passwords which is expected due to fraud and people trying to steal identities. I get upset if they don't ask for my ID or password because anyone would be able to get into my account. There is always parking space available considering there is restaurants all around. Thank You for your service of 10+ years.

The jerk of a manager tried to have my truck towed while I was eating lunch with my family at chilli's. The parking lot had maybe 6 cars in it and 3 of them were my family's. He has nothing better to do but cost people money by having there vehicle towed. I do not recommend banking with them. I know I never will.

Great service and staff! Always friendly, informative and helpful. We have personal and business accounts here and appreciate their services. They recently recommended their mortgage services to us with great results! Thank you!!

Highly recommend this bank and location. Great environment and very friendly employees!

In and out quickly! Never a line and everyone there is happy and helpful.

I don't like that I have to give my I'd every single transaction I make.