Citizens Bank & Trust Frederick Ave, St Joseph

Be careful and double check anything from this bank. When closing out a CD, they made the check out payable to their bank instead of me. Now I have to make another long trip to their bank.

Sometimes in todays fast paced society we forget that we cannot fully trust the machines we use to move our funds... Luckily like their name implies there is still some trust in them. I took my supporting evidence as well my humility in and provided it to the assistant manager who was able to provide a equitable solution for myself and the bank. I would recommend, humanity and money have not always coexisted but they showed more then most would have.

This bank is all about the customer service towards account holders.

Don't really get the best experience. Have lots of problems with bank. Member since last year. They are slow at handling things. People don't call back like they say. Bank cards are cheaply made tear up easy. No good direct deposit rewards like pay sooner like at other banks. Hope things change at this branch

Simply put, the BEST bank in town. Always kind and considerate, striving to help you in the best way possible with your financial goals.

I opened an account with Citizens Bank when I was 15. I have always been greeted by name by the nicest people. Willing to help with any situation.

Everyone is always so friendly. I've known some of the ladies 10 years now and so its like coming home to family.

Great bank, everyone is friendly, clean inside.

Love it know me by name . great people