Citizens Bank Supermarket Branch Grand River Ave, Novi

I just don’t appreciate how they treated my mother when she was alive. They signed her up for a utma account which serves the banks interest more then the customers. I will never bank with them. Plus managers gives terrible advice and they will take advantage of you if they see they Can.They are in it to make money for themSelves

Was told that I only need to put $250 per check to qualify my rebate, I did not. It says on the front of the flyer that 500 total, had I known I would have put more.if the rep would have done her job and explained the correct procedure then telling me she is a single mom… I wouldn’t be writing this. Ryan the assistant manager told me he would call me back but like the other associate, communication is not their best.

Love this bank and the tellers. Having extended Saturday hours is an awesome benefit. Always get great service.

Good customer service and very convenient hours for a bank - open 7 days a week! I have found their online bill payment service also to be better than the others.

No matter when you want to get banking service, you just simple asked for helps and always got professional answers and supports properly, let you enjoyed awesome client experiences!

Very convenient and the people work there are extremely nice and professional. Found a new branch for me to go to.