Citizens Bank Supermarket Branch Mariano Bishop Blvd, Fall River

Not a bank member personally, but I use this branch to send my landlord his rent money. Workers are always upbeat and maintain a positive attitude. My only complaint is that majority wise- you will be waiting a long time to get through the line.

Awful management, Felicia the manager has a serious attitude and is extremely unpleasant to deal with. I've been going there a year and a half and first was harassed by her for trying to deposit a check signed over to me(I've never had a problem depositing it before) made to wait and extra ten minutes for her to check company policy about the issue. The second time dealing with her I handed her a check and asked to make a deposit. She responded by asking me to remove my sunglasses I agreed(for security reasons I understand needing to see my face) and put them back on she insisted that I keep them off. I said that doesn't seem necessary and she actually refused to deposit my check mind you this is Sunday and no other branches are open. She cited robbery issues, which to me as a a customer is irrelevant and what robber tries to deposit a check and agrees to show their face?

I Love this branch! This Citizans bank team knows me by name, are super kind and professional. One of my top ten in Fall River..my local picks .🤩 🧮 💵💸💰💳🧾💲🏦

Tjey ran out of money at their atm one day. You'd think being a bank 5 meters away that wouldn't happen. Their service is poor. I tried cashing a, check there made out to them and they explained that they are not fully functional and could not cash it. Go somewhere else. Save yourself the trip inside the supermarket and the crazy parking.