Citizens Bank of Winfield Bankhead Hwy, Winfield

Don't wanna go into detail because there is no real point. This bank is not BBB accredited. This bank do not follow US Treasury guidelines. Do anything with them at your own risk.

I've been doing business with the Citizens Bank here since I was a just a kid, my father and I have been taking care of that big side yard next to it for as long as I can remember, we mow the grass up there. The folks here at the bank are all as nice as they can be, they all know me by first name as well. A good small-town bank that I am very happy to have an account with~

Wow...unsure of who the "friendly dark-haired lady" was that apparently thought that ME- a white, blonde-headed woman in a Honda was a terrorist ready to break into your "old hat" bank in the morning as they opened. I live almost 2 hours from here, and once per month I drive a long way to have an appointment at a nearby salon...so near you can see it from the bank. I arrived early and they were mowing and weed eating all around the parking lot to the salon which wasn't open yet, so I parked at the nearby bank at 7:30 in an area where other cars were parked and it had a covering overhead, which helped with the sun, and I also used the space at the end- the furtherest parking space from the door. Well, when the employees started coming in there was one lady that wouldn't stop staring me down as if I were a member of Al Qaeda waiting to rush in and rob the bank, and looking at me extremely rude. She stared me down all the way until she got to the door to unlock it and then just stood there with the door open staring at me more (smart thing to do if you think there's a security risk going on). I didn't think much of it because I was minding my own business and eating a biscuit and looking down at my phone most of the time. But then I look up again and she had an entire clan of people looking at me (employees who had arrived and were standing outside of their cars in the parking lot); she was looking at them in the parking lot as if they shouldn't try to walk into the bank because me, *the possible big bad mean bank robber* might try to rush them. I'm a person sitting here waiting for a business to open and I've actually sat in the same exact parking spot 5-6 times before without any issue. Once I realized what was going on I saw a man walking over to my car and I rolled down my window, and I explained to him what I was doing and that after using THEIR ATM I was just waiting on a business to open. He then said that they just weren't sure what I was up to. I will say, just based on this incident I am so glad I am not a customer of your bank. I understand having to have security, but this isn't it. I don't know what happened to small town courtesy, hospitality and friendliness but it certainly doesn't reside here. I used your ATM, but that's one fee you'll never get from me again.

This is a great place to do business. The people are all nice and courteous. I feel like family everytime I enter the doors.

Always a pleasure doing business with these people. Thank you.