Citizens Bank of Kansas E Douglas Ave, Wichita

Opened my account few weeks ago. Met an amazing knowledgable young man “Nathaniel”. I am impressed. Now I only have to fight with my phone to download the app! 🤦🏽‍♂️ Good service with such humble staff 👌🏾☑️😉

This is a great bank because MyKel and was so helpful and they all treat you very kindly. I've been a customer for about three years I think, but needed a cash loan to get a car I wanted but was afraid it would sell before I could have the money to pay for it in cash, and he worked with me to give me a loan the same hour I applied for it, which I paid off when the funds arrived the next week, but they went above and beyond though it was not customary to do so in such a short notice. Very friendly and helpful whenever I go there.

Well at first I thought it was really cool because you know there's not a lot of people in there they don't do a credit check can I working on my credit but the girl named Lindsay that works there is rude to me every time I call if I have to do a dispute which causes me an overdraft you would think that they would refund the fee because it was not my fault because somebody use my card on my number but now they refused to do it and she's just rude. Poor customer service. I'm going to close my account I'm going to call the Better Business Bureau and report.

Total invasion of privacy. They wont cash a check without your SSN. I understand ID but unless I'm opening an account there I'm not giving them my SSN. Just makes it one step easier to steal your identity.

Friendly customer service very perfecional, I would recommend opening a extra account here, if you already have an account you dont want to close.

Always willing and able to help. They are friendly, how can they only recieve one star.

This is the slowest drive thru I have ever experienced!

There are so many good options today without fees, avoid this one.

The best bank I've ever had.

I love this bank . Great customer Service