Citizens Bank of Americus N Lee St, Americus

I really like this bank. I've been banking with Citizens for a little over 2 years and I've never had a problem, and at my local branch in Preston all I have to do is drive up and they know what to do.I also like the app, it's easy to use and you have the ability to send secure messages to customer service and they usually get right back to you. I've also been advised that in a couple of weeks Zelle will be up and running right in the mobile app, this is great as I will no longer have to use the Zelle app. if I could give 6 stars I would. Keep up the good work.

Some of the people in this bank are so disrespectful. They need to be fired. The branch manager Brenda is the worst. Iv had so much money disappear out of my account. And she always says its our fault. Iv had transactions come out of my account on cards that were supposed to have been terminated. We signed a piece of paper years ago when we opened the account saying that if it wasn't there. It can't be taken.Well that went well.... over draft fees are 30 bucks. They didn't stand by the agreement. And we've been banking with them 10 plus years. They refuse to give us a loan. We have excellent credit and always keep atleast a thousand bucks in the bank. I can keep going... smh

Wonderful bank that I have banked with my entire life. They caught fraud when someone stole my checkbook and the covered my tail. They are great on the business side and personal. If I could give 10 stars, I would!

I've been with Citizens Bank for over 35 years and have only had about 2 discrepancies out of that (over) 35 years!!! I have been very satisfied with the Services & the people and with most of the assistance I have received!! No bank will ever be perfect ALL the time, but I have been, mostly, satisfied!

I wish I could give it 0 stars. If you like to be cheated and stolen from then this is the place for you. They even stole from my dead mother. The lowest of the low. Run RUN RUN .. your safer putting it under the mattress.

Great place to store your money and your most treasured during the day. They'll even pay her.

They have always been nice and cordial to.me.