Citizens Bank West Chester Pike, Havertown

Best service I’ve had at a bank so far in life Jerry was very friendly and helped me out alot

The bank teller (it was a guy) would not change my stack of $20 bills to $100 bills for me, saying it's their policy to not change denominations for non-customers. This, despite the fact that I *was* able to get my desired denomination at a DIFFERENT Citizen's Bank branch. If I was ever planning to move my funds to Citizens Bank, now I am definitely NOT going to do so.

The staff at this location works as a team. They are helpful, and knowledgeable. Recently I purchased a house and needed certified statements. I was able to do this on my lunch break, and I was in and out quickly. Thanks so much for your help! You guys are awesome!

I like this branch. I don’t understand why the Citizens Bank ATM machines (everywhere) ask me if I speak Spanish. I have been banking there for 20 years and their system still doesn’t know my preferred language? I go to Wells Fargo, and they know my preferred language and they know my preferred transaction, and they know I want the receipt emailed to me. Why is that so hard for Citizens Bank to figure out?

Very friendly, polite and helpful staff.Awesome customer service.