Citizens Bank Carlisle Pike, Camp Hill

Worst bank ever went get money out of account because there closing my account for no apparent reason and they won't let me get the money out of the account very disappointing bank never dealing with citizens again

Most of you write a comment/review on a bank and all negative-that is your life. People are People we make mistakes poor debit card what did you do without it???

This branch is terrible. Went from depositing money at a drive through atm to being accused of dishonesty, when it was their ATM that malfunctioned and ate my money with no receipt. Absolutely unacceptable, the lady who handles the atm transactions has the worst customer service skills I’ve seen, and M&T is happy to have me as a customer. Will absolutely close my account once the atm issue is resolved, due to one reason, the way I was spoken to by the atm branch lady at this location. Good thing they were still on a test run before I deposited all of my Assets into this unprofessional establishment

Citizens Bank cards get declined every other time! When you call to fix it, long hold lines

If you are looking to refinance your home, stay away from this branch or working with Ross Hamilton. Extremely irresponsible, made initial contact in January after doing our online application. I have 8 packets delivered by FedEx with the wrong information they kept typing on documents and he would blamed the system as no human could verify documents before shipping. Would never contact us, we would have to chase after him, after not hearing for him for a month or longer. Last contact I made was in July and he told me that he would personally made sure it was taking care of and still have heard nothing. I reached to the district manager in Philly, he didn’t seem to care much, passed me to another loan officer named Jeff Showmaker from State College and he said he would send us information on our options. Sent him an email with our information, he never sent us anything. When I stay away, trust me, many other companies will provide you with the customer service you deserve. Very disappointed and oh, yeah, a hit on our credit for nothing.

2 years ago this branch shipped my debit card to the wrong address. 2 weeks ago I went in for a replacement card and explained the previous situation. Verified my address and shipping address with the person at the front desk and was told I would receive my new card in 5-7 business days. On the 8th business day I went into the branch and inquired as to where my card was (and re-verified my address). I was told I would receive it no later than 2 business days. Here I am on the tenth business day, no card. Called corporate only to find that they shipped it to the wrong address again that I haven't lived at in 4 YEARS. now, I'm leaving on vacation out of the country with no visa and no accesss to my money. This bank is a joke.