Citizens Bank Boardman Poland Rd, Boardman
955 Boardman Poland Rd, Boardman, OH 44512, United States
https://locations.citizensbank.com/oh/boardman/955-boardman-poland-rd.html
- Saturday9AM–12PM
- SundayClosed
- Monday9AM–4PM
- Tuesday9AM–4PM
- Wednesday9AM–4PM
- Thursday9AM–4PM
- Friday9AM–4PM

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Reviews
M
New to this bank. New to having a bank account. Overall I have no problem with the works at the bank itself. Customer service on the other hand need to do a better job. The guy that I talked to wasn't nice at all. I only has two questions about my account. If it bothers you to receive a call in the section of the job you work for, go work somewhere else.
J
If you Are trying to get a mortgage, loan, or home equity line of credit this is not the institution for you. Unless you have all the free time in the world to jump hoops, and you are not working with a time frame!!! The branch manager in Boardman is very kind, helpful, and professional. She is the only reason that I had decided to work with Citizens. Sadly, what she deems as acceptable doesn’t matter bc the loan processors and the underwriters make that decision. There were several items of documentation that she approved, and explained would satisfy Citizens Request, and they didn’t. I had to go else where.It put me dramatically behind on the renovations of our home and left me greatly disappointed in Citizens. Another gentleman’s google review about his extensive unsuccessful loan application should have been a red flag but I dismissed it!!! Don’t be like me and lie to yourself thinking your loan is going to be the exception!!!!! I have since started working with another Financial institution. I am thankful for their expedited services. Once I have gotten all settled in with my HELOC, I will move both my checking and savings.I have been banking there for over 5 years
S
I wanted to give a huge thank you to the manager Janel for her excellent customer service!!!! She is the reason I am still a customer at Citizens Bank after the recent issue I had. I had a $3 overdraft in my account (which is not my primary bank account) due to a transfer fee and was not notified of this overdraft until over 2 weeks later by letter. By the time I received the letter I was shocked to see Citizens was charging me $118 in overdraft fees 😱. I immediately called customer service and they removed only one charge and told me that I need to keep a closer eye on my accounts even though I wasn’t notified once of the overdraft until weeks later after the fees accumulated. I felt this was unacceptable given technology of calling/texting/emailing. I stopped in the bank on Saturday and the teller couldn’t help so I called back today and was told the manager was busy and she would get back to me. I honestly wasn’t expecting a return call and was expecting Citizens to treat me like any other big bank and charge me $118 over a $3 overdraft. However I was wrong!! The manager Janel called me after hours on a Monday evening and told me that she will remove the fees. Thank you Janel and thank you Citizens for being a great place to bank!!!!
S
I have been a customer with Citizens Bank for 1.5 years. I have used the two locations, Austintown and Boardman, on numerous occasions. I have been very satisfied and actually impressed with the level of customer service. I am always greeted with a smile. The transactions are completed smoothly, and the information given is accurate. Kudos to Olympia.
Y
Everytime I their Joanne got a attidue and I don't get why I'm bringing my banking to you when I can go many other places learn how to be nice to people
G
I became a member back 2005 when CharterOne was in charge ,Citizen took over and customer service still #onpoint !
J
Worst customer service. All of them have a really bad attitude.
B
Very nice people...never had a bad visit.
Personal loan Providers Nearby in Boardman
FAQs
1. How Can I Connect Citizens Bank?
In order to get related with them for loans, you can making a phone call by +1 330-758-0945, or you can direclty select loans online. If you need any loans like personal loans for bad credit, you can click this place, which will be quicker.3. How Can I Take Out a Loan at Citizens Bank?
The most efficient way is to complete their online form on their website. For your need of payday loans online, simply look at our website to find further information.5. What Should I Do I Cannot Repay My Loan?
The best way is to negotiate with your lender at first and deal with the issues for both parties.
2. What's The Address Of Citizens Bank?
Citizens Bank is located at 955 Boardman Poland Rd, Boardman, OH 44512, United States. If you wan to visit them on the spot, use the map to discover a way to get there.4. Is Citizens Bank an Agency? Or a Lender?
Citizens Bank is a Bank. Or you can directly find CocoLoan, which is a lending broker, can help you connect with 100+ lenders to get multiple loan options like guaranteed installment loans, browse this page to find out more.6. Can Citizens Bank Provide Title Loans Online?
Sure. You can get bad credit title loans by hitting here.