Citizens Bank Island Ave, Philadelphia

Thank you, Mr S. Guardiano for upholding the values of your job, which made my experience with citizens, nothing less then amazing! Continue to be a great and positive asset to Citizens and their customers!

I hate this branch , the Asian woman who works here can never help , she always saying her computer messed up and is down and to come back in the middle of transactions , she’s done this about three times . I called and got the help I needed remotely . I’ll never go to this branch again , I’ve been banking over 6 years and now I move here and have problems with this branch.

Very fast when they are busy

I’ll never visit this branch again! God forbid they have to use their fingers to do easy work…

Why, do I come to the atm at your branch and I can't withdrawal money? Really?! I had to drive for miles to make a withdrawal and not be charged. Very very disappointing and a waste of my time. Otherwise the staff is very nice.

Worst place to be,waiting on the customer service for almost two hours and she was just been slow and no enough employees,too sad

A bank rep, Sean, was extremely helpful with providing documentation that was needed for a home mortgage and showed excellent customer service to his client.In an automated world, this type of assistance is a rare find!

Treated my mother like they didn't know her, they would not allow her to get any money because her driver's license was two days expired she's been banking there for 28 years we had a lot of money in there, it's a disgrace how they treated her!

Bad service drive thru suppose to open at 9 didnt open till 10 Wow it's the third of the month REALLY

One of the teller was rude to some clients and me