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Citizens Bank Putnam St, Winthrop

3.2
(10)Loan Agency
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35 Putnam St, Winthrop, MA 02152, United States

+1 617-539-1514

https://locations.citizensbank.com/ma/winthrop/35-putnam-st.html

  • Saturday9AM–12PM
  • SundayClosed
  • Monday9AM–4PM
  • Tuesday9AM–4PM
  • Wednesday9AM–4PM
  • Thursday9AM–4PM
  • Friday9AM–4PM
CLOSED
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    Personal Loans Near Me In Winthrop of Massachusetts(MA)

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    Reviews

    3.2/5.010 Reviews

    K

    Katie magnan
    1

    Walked in to deposit $700 in cash. Line out the door, manager of the branch sitting in her office with the lights off. Decided to use the ATM, which proceeds to eat my $700 cash deposit. Get back in line to wait to speak to an agent (Teresa-who was very nice and apologetic about the wait and my situation). They said it was a fault of the machine and there was nothing they could do about it. Manager shooed me off as if there was nothing wrong. I live in a very small town. Without my knowledge, a person that was in line behind me, ended up writing about the interaction on an online forum. The comments from the towns members make it seem like this is an ongoing issue with the management and the ATM…. Why is the ATM still available if it is constantly malfunctioning?

    T

    Theresa Obrien
    5

    It was after reviewing my online account information and finding transactions I had not made I called my local branch here in Winthrop. I spoke with Stacey Brevo by telephone explaining what I noticed and Stacy suggested come right in and freeze both debit cards and get new debit cards assigned. I am saying at that point it was the last thing I really wanted to have to go through. In saying that I figure it was going to be a long and never ending situation. I went down to the branch was assisted right away by Stacy and what I anticipated being a long and a bit of a hassle turned out to be a quick and painless process. Stacy assistance from start to finish I was shocked how quickly it took in getting my new debit cards and how the overall experience went. I was so thankful for Stacy. This branch is always such a wonderful place to visit when not being able to handle business online or at the ATM. The entire staff especially Stacy was outstanding.

    B

    BosApollo
    4

    Have never had a problem here and have been going for over 10 years. Staff is very helpful and courteous. Edit 5/31/22: Taking off a star for the following reasons: 1-The vestibule with the ATM machine is beyond hot. It's sweltering and extremely uncomfortable. 2-The ATM machine in said vestibule is frequently out of service. 3-I see a high turnover of people, good people and excellent employees, because Citizens does not do enough to retain their employees. Give these people raises. These three things make Citizens appear very cheap and not empathetic at all to customer's need for comfort and dependability.

    J

    Judy Wilburn
    1

    Midday on a Friday with 4 employees and all they are able to do is take deposits.

    m

    max333501
    1

    Called four times in a row during hours of operation and was I repeatedly ignored. One time a representative answered the phone put it down and just left it there... slimey.

    a

    aziz mouhib
    1

    The worst place I have ever been. Staff need some training . customer service is bad

    M

    Mohammed Naoumi
    1

    First impression on the employees none of them professional, went there to open a new account the invitation says “come in to your nearest branch” and they said you need appointment the second thing while I’m waiting for my turn they give Priority to other person behind me to open new account as well, never go there again.

    A

    Ashley Banks
    1

    Either unable or unwilling to help with basic banking tasks.

    m

    malaz
    1

    Staff lame Worth CustomerService you can possibly get!

    B

    Bob
    5

    Views of boston and the harbor islands

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    FAQs

    • 1. How to Contact Citizens Bank?

      You can call them at +1 617-539-1514 or visit their website and fill out the online form.
    • 3. How to Apply for a Loan from Citizens Bank?

      To apply for loans from Citizens Bank, you can fill out the online form on their website or pay a visit to their office. You may have to drive your car there when getting car title loans. Visit our website to get further info about online car title loans.
    • 5. What to Do When I Fail to Repay My Loan?

      Loan defaults can lead to lawsuits and damaged credit scores. Contact your lender when you fail to pay back the loan.
    • 2. How Do I Get to Citizens Bank?

      You can find this company at 35 Putnam St, Winthrop, MA 02152, United States. Open a Maps app and get driving direction to Citizens Bank.
    • 4. Is Citizens Bank an Agency or a Lender?

      Citizens Bank is a Bank helping you deal with money worries. Browse this page to get online personal loans for unexpected financial events.
    • 6. Does Citizens Bank Offer Loans for Bad Credit?

      Yes. You can expect to get loans with Citizens Bank if you do not have a good credit. It is also available to get online installment loans for bad credit with bad credit through our platform. You can also find some useful info about an installment loan from this site!