Citizens Bank S Baltimore St, Dillsburg

Always polite but one of the tellers talks too much. Her customer time is usually 10 to 15 minutes a customer because she won't shut up.

Love these guys, been with them for about two years now. SOMETIMES they push their loan products too much, which I am not interested in, but they are super friendly and always remember my name. They have also helped me sort out a couple of banking problems that came up for me. Great job!

Turned away my 8yr old daughter, when she intended to cash a $6 prize check, written by one of their account holders, from the local Farmers Fair pumpkin decorating contest. They wanted $10 fee since she wasn't an account holder. A $10 fee to cash a $6 check...I get that you have a policy. But, you still have humans working there, right?

I was on the phone with an employee and he instructed me to use the 800 number, the 800 number is absolutely impossible to navigate. NO customer service what so ever, This is the worst ever experence for banking that I have eve encountered. They want another fee ! This is terrible, I'm getting out as soon as possible.

Been with this institution for 30+ years, always treated with respect.

They send you a fee for sending you a fee on top of it they close at 4:00 if you have a job how can you get in the bank during the week? Only Bank that closes at 4:00. This is the third time now I need to cash a check and it's after 4:00.