Citizens Bank Chagrin Blvd, Woodmere

After waiting 20 minutes to open an account I was told no one was available to do so and that I should come back on Monday. The one individual who could open the account was with another customer so I waited patiently; however, they close at 2pm and don't want to be stuck after hours having to service a new customer. Never mind me having to be inconvenienced for 20 minutes. They should have just told me that when I walked in the door. I'll just go to a bank who has Representatives who are capable and more than willing to take my money.

The Teller deposited my $4500 into someone else's account and after a week, nothing has been resolved. However, If am overdrawn they have no problem removing their money from my account expeditiously.

Very nice people at this bank. I went in to close all my Citizens Bank accounts because Citizens Bank SUCKS. They even help me set up auto pay from my new PNC checking account.

This bank customer service is terrible! The females that work particularly at the woodmere location... are very ignorant and rude.

Your website gives address BUT NO TELEPHONE NUMBERS OF BRANCHES!!