Citizens Bank N Main St, Butler

I asked for help to setup online banking and they gave me the ring around for months. They told me to call this number and wait online for 30-45 min to get help. With all that I explained to them I have Tbi ( Brain trauma) still no care in the world to help me. Horrible down town Bank!

Terrible Bank!!!!!!!!!!!! It's 4 blocks from my house and the 2 ATM machines never work. I always go there to get cash out and if the bank is closed and the ATM machines aren't working you can't get money. Then they charge you $3 every time for using an ATM that is not Citizens.

I have been trying for over two weeks to resolve an issue with Citizens Bank on Main Street in Butler, Pennsylvania. When my husband died in August 2003, my daughter and I visited the banks where he held accounts to close them and consolidate resources with Legg Mason Financial Group. When I learned that he had two safe deposit boxes at Citizens Bank, we emptied one, and combined the contents into the other, and returned two keys. Since 2003 I have been charged annually for two boxes even though I only have one. I am asking Citizens to do the honest thing and reimburse me for the overcharge since 2004. I am a senior citizen and hope to avoid involving an attorney. The branch manager is Brian Brandt. ( Brant??)

The absolute worsted bank in butler save yourself some time and stress and go somewhere else you have been warned

This bank has been there when strange purchases were made on my account.

I bounced my account for a 1.24. And was hit with fee's out the kazoo....