Citizens Bank Oriskany Blvd, Whitesboro

Amy was fantastic and went above and beyond to help me with my banking needs

This location doesn’t even deserve a star. Worse bank ever. Gave my check to my boyfriend to put into the bank with his. Our first paycheck from a new job. He gave it to the teller who processed it electronically. My boyfriend has been working late nights. So he forgot to sign the back of the check. Teller looked at the check. But I guess they didn’t really pay attention. We kept wondering why our money wasn’t in the account yet. So he called and they stated because there wasn’t a signature the checks were voided. No calls were made to us about any of this. We would’ve gladly came in and signed it. But nope. Instead they ruined Halloween for my three kids. I also planned on getting coats for my kids since were from Georgia and not prepared for the cold weather. I planned on opening an account here. But now I just refuse and will find a bank that prioritizes people. We will also be closing my boyfriends account as well. Never again. I wouldn’t recommend this bank to anyone. Smh this review requires me to put one star before posting. Well this is false. This bank deserves none.

Absolutely the worst bank I've ever belonged to they don't care at all about their customers no wonder they're never busy