Citizens Bank W Dekalb Pike, King Of Prussia
435 W Dekalb Pike, King of Prussia, PA 19406, United States
https://locations.citizensbank.com/pa/king-of-prussia/435-dekalb-pike.html
- Saturday9AM–12PM
- SundayClosed
- Monday9AM–4PM
- Tuesday9AM–4PM
- Wednesday9AM–4PM
- Thursday9AM–4PM
- Friday9AM–4PM

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Reviews
z
Zalmai Sadati - I came in yesterday morning March 12 and I was helped by Jocelyn Sepulveda. She helped me have a great, quick, and easy experience taking out money. Very satisfied.
C
Another useless bank, terrible hours, they never pick up the phone if you try calling them. The people working there have no idea what they are doing, they just call other offices because they have no answers to issues. Useless place, just knock the building down.
R
Took my mother here to have her card replaced. They replaced the card just fine but had her on the phone for half an hour trying to cancel the previous card when a manager came to inform her she could do that from home. So wasted time. Then in the meanwhile convinced her to opt into overdraft coverage which my mother did not understand and had not had for YEARS. They did not explain correctly how it worked or why she needed it, just basically pressured her into it. And since she did not understand she has now been charged over 100 dollars in one week.
M
This branch specifically, the people are so rude. I told everyone I was leaving simply due to not seeing eye to eye with this bank, it happens no big deal. The MOMENT I mentioned this I was given attitude. I understand finance, I'm not dumb I get it, I work it. When. I was given two different answers and then the branch manager decides, oh no you just don't get it. Instead of answering my question and yelling at me- that is incredibly unprofessional. This is a major part of why I'm leaving.
A
The bank rep was very nice. Business as usual at the bank.
t
Love this K of P Bank!! Mike the manager is the best! Every single time I drive through, Mike comes up to window says “hello, asks if he can help me with any of my banking needs!” This customer service NEVER happens anymore! Also, the fact I can deposit checks or cash anytime at Bank ATM - and deposit checks via picture of check, is a BIG plus for me. A++ customer service!
S
I had an account with this branch a few years ago and then moved to Florida. I have since come back to the area and reopened an account. It was so refreshing to see the friendly and helpful staff again. I had forgotten how nice they were and I am glad to be back with the Citizen's family again.
N
Horrible experience! Very unprofessional manager! I was in the branch for 1 hour . I was given wrong information by assistant. When I asked to talk to the manager who she was not busy at all in her desk. I heard her telling her assistant that she has nothing to tell me! She did not even care to come and apologize for the wrong informations I was given which wasted 1 hour of my time inside the bank. She needs to be trained again . Zero costumer service skills As manager !
T
The worst customer service!!! Rude! Rude! Rude! The representatives on the phone and in the branch are rude! After calling and getting bounced around about my deposit disappearing from my account... I went into a branch to find out why my deposit disappeared... 24 hours after the deposit cleared... only to find out they are holding my money for 5-7 Days due to their error and misinformation! While trying to understand the details ... the bank teller told me we don’t need your money! Update 6/29/18 - they still haven’t released my money. I’m still getting the 5-7 business day response! BAD BUSINESS!
K
This bank is a joke, I only opened an account a year ago and I'm about to go elsewhere. The staff is incompetent and don't return calls. Their online banking is confusing, difficult to set up, and even harder to make changes to. And they charge you for ATM transactions. Just really poor service all around
Personal loan Providers Nearby in King Of Prussia
FAQs
1. How Can I Connect Citizens Bank?
In order to get related with them for loans, you can call this phone number +1 610-265-0700, or you can direclty find out loans online. If you need any loans like personal loans for bad credit, you can hit here, which will be faster.3. How Can I Take Out a Loan at Citizens Bank?
The quickest way is to fill in an online application form. For your need of cash advance online, simply browse our site to discover more details.5. What If I Cannot Repay My Loan?
The best way is to talk with your lender at first and think of a solution for both parties.
2. Where Do I Find Citizens Bank?
Citizens Bank is located at 435 W Dekalb Pike, King of Prussia, PA 19406, United States. If you wan to visit them in person, simply use the map to discover a way to get there.4. Is Citizens Bank an Agency? Or a Lender?
Citizens Bank is a Bank. Or you can directly find CocoLoan, which is an online lending broker, can assist you in connecting with 100+ lenders to get miscellaneous loans like online installment loans, look it up on this page to find out more.6. Can Citizens Bank Provide Personal Title Loans?
Sure. You can get car title loans if you click here.