Citizens Bank NJ, Marlton

Dealt with a loan officer named Ron Vito Loan Officer NMLS# 17467. Don't recommend this bank it has become a joke. He seemed inconvenienced to help out never let us know what was going on. Never doing business with your bank ever again. If this is what a customer is treated like. Especially since we've done business with you all before.

FABULOUS Customer Service!! I just got off the phone with Tom who's the Assistant Branch Manager. He really took the time and understood my situation, then he stayed on the phone with me until everything was right. No run around, no passing me to someone else, just good old-fashioned willingness to help. A true asset to Citizen's Bank.

My wife speaks little English and while I was on phone with her they gave her the cold shoulder and treated her like a piece of trash foriegner and denied her service. I was so hot. They ran her credentials asked her what she wanted and told her they couldn't help her belittling her with rude and arrogant voices... I heard it all and sent her to another branch where they treated her like a human.

I really like this branch of citizens. Tom M is so nice and cares about the customers. I get Outstanding customer service from Tom.

Friendly staff . Good advice from managers about Diffrent typs of accounts/investments .

I have been Banking with Citizens for years and i call with a problem and the person I spoke to told me well then come in and just close your accounts then like really so rude