Citi S Mary Ave, Sunnyvale

Give a 5 star to the most professional and helpful banker I’ve ever met - Bernadette!! After having a bad experience at another citi branch, we went to this branch asking for help for our blocked citi account. Bernadette offered great help and explained why our account was blocked. She also helped to make several internal calls to unblock our account and make sure it won’t be blocked again!! Our life will be easier if every banker is as professional as Bernadette.

i dislike the dude at the door greeting ( i supposed) to customers. I hope he changes his wording to "welcome" instead of keeps greeting with "what do you need?" this is not the first time, I come to the bank, i am not coming to the bank to order hamburger and fries.....geeez

Worst Citibank branch I've ever used. Limited hours on Saturdays (10-2 only) and always understaffed at this branch. Tellers show up late for work, no manager around, etc...

Not a happy customer. Had to wait nearly an hour to deposit a check on Saturday afternoon. Then they refused to accept a check from a Trust fund!

Quick to reach a banker to answer questions. Staff is consistently helpful

Have had acts there for years, no problems.

Small bank with limited hours and services.

This branch opens at 10am, not 9am as listed on the site.

Nice ppl and good service .