Citi Harding Ave, Surfside

Polite tellers although slow, but generally arrogant and entitled staff acting as prima Donna. Rude with a smile is still rude.

The staff is polite though it did take tome to be services. Parking is also an issue

I read some of the reviews here and it looks like people do not understand the basics of banking - service within a particular branch has little to do with the main operations of CITIBANK, their back office. I personally have been using this branch for all sorts of matters and always got attention, and professional approach to my business.... Definitely recommend - all managers are very professional and have been working there for long time - I am saying that cause I visit this branch almost every week for the past 3 years and see same people...

Happy Citi customer since 2008, first in MA, now here in FL. This branch is great! Got excellent service, even we had to wait a bit to meet our guy, but still, better outcome than expected (was there for a complicated transaction). Regarding some of the other comments on Citi in general, I personally never had an issue wiring money to other accounts, nationally or internationally, neither from the Internet bank of from a branch. I have had accounts in other of the major US banks and for me this is the one that has worked best - and the only one I keep now.

I repeat do NOT bank at this particular Branch whatsoever!...everyone working here is lazy & the customer service is so poor to the point where the tellers are forced to say " did you enjoy my service" after single transaction...furthermore the management is a complete joke...i'd encourage you bank at a another institution unless you like terrible bank service at it's finest

Very elegant and quiet place to bank at only wish it had longer hours of operation.

Impossible to talk to anyone on this branch. People never answer the phone, and call gets re-directed to call center

Unclear how to get Citigold service. Standard service is ok BUT not so much so if you are an international customer

This branch is great.Very good service.Exellent personnel !!!!!

Worse experience this bank Never use citibank ever again