Citi W 72nd St, New York

I just had the worst and rudest experience I have had in Citibank EVER. And that is saying something, since I am a costumer there for more than a quarter century. The teller actually did not pay attention to me, and when the teller did, it was to make me feel as if I did something wrong, and / or I was at fault. I now know who to avoid next time I go there, fortunately, I have had many great experiences there and the memories of those experiences will help lift my spirit after today's ordeal.

My Citi checking account got hacked 3 times this week. This Bank has zero security policy in place to protect your money. Worst service ever. Someone hacked my account 3 times this week $500 each time.. It’s taken Citibank rep two hours to block my account and my account is not even blocked yet. In fact as I’m sitting here we have been on the phone 4 times and no credit refunded back to me and the block is not done yet. I’m at the W72nd Street Citibank in Manhattan.

Citi Bank on Broadway 72 ,I meet one of the best personal banker:Monir islam. He was very helpful and professional, anyone get there try to see him he will do his best for you. He cares for you and don't look at you as client perspective, rather a family

I was very impressed with Monir's manner, attitude and knowledge. I came in for one question and he skillfully led me to get a personal loan and a new c.c. I am very happy with the personal service he gave me and I hope it will continue in the future.

Monir Islam was enormously helpful with my accounts, highly professional, and a pleasure to work with!

I went to Broadway 72nd Citibank branch. Monir was very helpful. If any one visit this branch. Go see Monir on the second floor.

Opened account last year was promised $300 sign up bonus after 3 months and 3 bill pays, which I did, they never gave me the bonus, they told me to hold on, after 6 months I closed the account

As mentioned above . Monir Islam , profesional work. Helpfull , polite. Anything you can always ask him.

Mr Islam has make my day. He is the. Best of the mos

They NEVER pickup the phone. Do not open an account here if you expect to be able to get in touch with them. I've been trying from a week, next visit I make it's going to close the account.