Citadel Credit Union Modena Rd, Coatesville
135 Modena Rd, Coatesville, PA 19320, United States
https://www.citadelbanking.com/citadel-locations/citadel-south-coatesville
- Saturday9AM–1PM
- SundayClosed
- Monday8:30AM–5PM
- Tuesday8:30AM–5PM
- Wednesday8:30AM–5PM
- Thursday8:30AM–5PM
- Friday8:30AM–6PM

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Reviews
J
If I could rate them a zero I swear to God I would. They are so ignorant the worst credit union to ever be with. I only banked with them for a car that they overcharged for and they do not care if we in a pandemic or not! If you late they will come take your car in 2.5seconds! I don’t wish this bank on anyone! I wish I could get this bank shut down!!!
Hi Jasmine, We take our member feedback very seriously. If you'd like to discuss your experience further, please reach out to us via direct message using Twitter or Facebook. One of our representatives will contact you personally.
B
Horrible wait times to get a balance or transfer money. They did away with bank by phone, whichever we used several times a week. 3 phone calls today and probably an hour of total wait times and finally got a person to help. Online banking says we already have it set up, we don't, and won't let me on. Have tried repeatedly. Wish I could leave but would be difficult to transfer everything.
Hi Barbara, thank you for reaching out. We're sorry to hear about your experience. We pride ourselves on superior customer service, here at Citadel Credit Union. So, we apologize that this is not what you received. Please send a direct message via Facebook or Twitter with your contact information if you would like to discuss this matter in further detail.
B
If I could rate this bank as zero I would! My bank is a partner branch with this credit union. Knowing that, I sat outside and waited for them to open in the morning because I was having a yard sale. I asked him to break $100 bill for me and they said they couldn’t break any bills for me unless I had an account with them and they asked for the account number. It’s a bank people don’t you exchange money at a bank? This country is just crazy anymore. Big waste of time. They should put that on their website or put a sign on the door. Beware don’t bother coming here to break bills. They also tried to charge a friend of mine 18.9% finance charge on a car loan for a used car and it was only for a little over $1,000 load. This person was a customer with them since they were old enough to get a bank account that’s just ridiculous to me. I will never do business with Citadel.
Thank you for taking time to provide feedback, Barbie. We are sorry to hear about your experience. Unfortunately, due to federal regulations, operating policies, and certain system limitations, we are unable to perform currency exchanges for shared branching customers or other non-Citadel customers. We apologize for any inconvenience this may have caused you. Please feel free to give us a call at 800-666-0191 with any additional questions or concerns.
E
First time dealing with this bank/credit union. Easy set up online, and Moriah, a Senior Financial Services Representative at the branch, was a great help at finalizing my checking and savings account. Would highly recommend them!
Thank you for choosing Citadel, Noemi. We’re happy to hear about your recent experience in our Coatesville branch. We appreciate you taking the time to provide feedback on your experience.
F
I used to be able to use this ATM for free but now they charge me 3$. I can still use the Thorndale Citadel's ATM for free but not this one. Frustrating and confusing.
Forrest, we apologize for any inconveniences you may have faced. We'd like to have the opportunity to address your feedback and see if we have a product that fits your needs better. If you could reach out to us directly on Facebook or Twitter, someone will follow up.
S
You should not have to listen to a long string of automated responses before you get to an actual representative been on the line now for eight minutes still no representative was doing some more automated responses.
l
I dont know why you have a 24 hour atm if it NEVER has a pen or envelope for deposits
E
There isn't any prompt to speak to anyone.
Hi Ed, we're sorry to see this. We'd be happy to follow up with you directly if you could send us a private message on Facebook or Twitter with your contact information.
A
Fast service they have you in and out in no time
M
The worst bank in the world
Personal loan Providers Nearby in Coatesville
FAQs
1. How to Get Hold of Citadel Credit Union?
You can reach them at +1 800-666-0191 or enter their official site and submit the request form.3. How to Apply for a Loan from Citadel Credit Union?
To secure loans from Citadel Credit Union, you can submit the request form on their website or head over to the store. You may be asked to go there with your car when getting a title loan. Visit our website to get further info about title loans for bad credit.5. What Can I Do If I Can Not Make the Repayment of My Loan?
Defaulting on a loan can lead to lawsuits and damaged credit scores. Get Hold of your lender if you have difficulty repaying the loan.
2. How Do I Find Citadel Credit Union?
You will find this company at 135 Modena Rd, Coatesville, PA 19320, United States. Open a Maps app and get driving direction to Citadel Credit Union.4. Is Citadel Credit Union an Agency or a Lender?
Citadel Credit Union is a Credit union offering different ways to financial stress. Check our site to get personal installment loans for financial emergency.6. Does Citadel Credit Union Offer Loans for People Who Have Bad Credit Ratings?
Yes. You can still get loans with Citadel Credit Union even with bad credit scores. It is also available to get installment loans regardless of your credit scores via our platform. You can also get more information about a personal installment loan via our platform!