Chuck Poulin - Novus Home Mortgage West Ave, Orland Park

Chuck and his team were great to work with. He helped us out even with a lot of moving parts in our application process. We had doubts that our scenario would deny us, but he was able to help lock us into our home! Would recommend anyone to work with him!

Chuck did an amazing job with us! He processed our loan application very quickly. Originally we had gone to a credit union and were not approved for our home loan and left with no options. Then we were referred to Chuck by our realtor and we were able to get approved!! He answered all our questions and provided guidance throughout the entire process.

We had a great experience working with Mark Mazurek. He was very prompt in responding to all our questions, proactive in collecting information, and extremely knowledgeable. I would highly recommend working with him. Also, the online process was very smooth and convenient. I will definitely work with Mark in the future, and recommend him to friends and family. Outstanding service !

I highly reecommend Novus Mortage Company. I appreciated the consistent communication by email, phone, and updates of videos. My Questions and concerns were addressed in a timely fashion. Mark answered all my questions and explained in detail why the underwriter required certain financial documents. Excellent Team!

Chuck made our first experience buying a home so much fun and enjoyable!! The process was smooth and easy! We would recommend Chuck to anyone!

Friendly Staff , Cooperative team and I got my new house less than 30 days. Thanks CHUCK and team.

Not very professional. The refi. Took over 6 months. I had to resubmit docs 3 times. The cost was 3 times what it started out to be.