Chino Hills Ford Chino Hills Pkwy, Chino

Give it 3 stars because Corey was an amazing he is straight up and foward. No writing all over the paper every time he brought out a new sheet of paper with all the details. He did his best and was very knowledgeable of the car. On the other hand the lady helping us fill out the paper work was a mess. Bad attitude because the numbers weren’t right. We had agreed to 3.99 at $623. The tried offering us gap we denied yet she someone sneaked it inthere the apr was 4.75. Good thing I checked everything well. She had to redo everything 4 times. Very unprofessional and moody. Besides that everything else went well

I had been loking for a new focus for about a month. I had tried to do business with another dealership but they never reconnected with me and didn't seem to care very much about the sale. I am a first time buyer and had never dealt with dealerships before. On my way home one day I decided to stop by and just check out what Chino Hills Ford had available. I was met outside by Andrew Harris and I told him I was looking for a new focus and explained my situation of pricing and payments. He immediately got me looking at vehicles, but they didnt have quite what I wanted. They looked around at surronding dealerships for me and found what I wa lloking for. I ended up purchasing a new vehicle that very same day without feeling pressured and it was ready for pick up and washed the next day after I got off work. I will no doubt go back to them for all of my vehicle purchases and recommend anyone I know to go and purchase a vehicle from Andrew Harris or anyone at the Chino Hills Ford location.

The guys at Chino Hills Ford were superb! They were able to match the price I got at a different dealership and they worked hard to get me the vehicle I wanted at the price I wanted. It was a low pressure experience, and I've already referred a friend to them.

Coolant leak. Replaced radiator and hoses $2000.00 still leaks Took it back a third time . Made an appointment for 7:00 am didn't touch it all day and wanted it for another day. Said couldn't find the leak. Hard to find if you don't look at the truck.

Michelle in the service department was amazing. We were having transmission problems with our F150 and she went above and beyond to solve amd fix our problem. She kept us up to date and let us know everything that was going on. Definitely will keep comming here for ALL services!!! Thank you Michelle!!!

I actually live in San Dimas, just a few miles away from Glendora Ford, and that it where I first looked to buy my car almost one year ago. It was a mediocre experience. At Chino Hills, it was great and I got the car and deal that I wanted. When it was time for routine maintenance service checks, I tried Glendora Ford again and was disappointed again. They do not have the professional and friendly customer service that Chino Hills has. It was almost as if you were an inconvenience to them. It's worth the drive to Chino Hills.

This dealership is full of con-artists. When I purchased my Ford Focus they told me that there were some security features installed on the vehicle so they had to charge me a fee for each and come to find out they were never installed and they refuse to refund my money. Stay away from this dealership.

Going on a recommendation from my cousin, I called Chino Hills Ford, because my lease was up on my current Ford and I wanted to lease another one. I honestly have to say I have never had a more pleasant experience in buying a car. Chris Ancona and Joe Dennis were extremely knowledgable and worked hard to find the car I wanted. Chris was so patient and spent all the time I needed to learn the new features on my new car. I learned a valuable lesson that day, that there are genuinely sincere salesmen out there who will work hard to make you happy. I live 10 minutes from Galpin Ford in the San Fernando Valley (one of the largest, if not the largest Ford dealer). and I drove over 60 miles (and passed many Ford lots) to make my purchase at Chino Hills Ford. It was well worth the drive and I will definitely be back!! Thanks to all of you!!!

My experience was down right horrible! I spoke with the internet sales person Alan for a couple of days prior to purchasing, as well as fill out the online pre-qualification forms! So imagine my surprise when a few days after getting my new mustang, I get a call saying there was a problem with the loan, and the APR is going from 6.9 to 13-15 and monthly payments go from $450 to $603!!!! What a joke! I have never been treated so unfairly! I called Raceway Ford, and without jumping through any hoops, are giving me the exact same car and down payment for $513?? So tonight I took the mustang back to Chino Hills! I absolutely refuse to be treated like that! RACEWAY FORD, I WILL SEE YOU WEDNESDAY!!! THANK YOU FOR PUTTING THE CUSTOMER BACK IN CUSTOMER SERVICE AND SAVING THIS FOR ME!!! Take notes Chino Hills Ford! It's called integrity!!!!

Beyond stoked with my experience, after driving up ninety minutes from San Diego for a relatively-rare find. Carol Salcedo was not only courteous, but also efficient and I'll be going back to her for my next, new Ford. Some of the others there were way cool as well... I got to hear about one guy's pro experience as a former Charger, and another recognized my racing jacket, so of course we got into a bench-racing discussion about motocross and our favorite spots to ride. Bottom line, they quickly facilitated a deal that worked for me, and I couldn't imagine my day going any more fluid than it did. Thank you, Carol!