Chicago Auto Place Thomas Dr, Bensenville

THIS PLACE WILL SCAM YOU. bought my car some time ago and after a day, ac was broken. the ac was working during the road test but the salesman who went with me said i was lying. i went in and they told me they'll fix it for no cost. after 3 months, found out they ripped me off and they placed a lousy piece on my car. my engine light came on after a month and the guy told me my car was in great shape no problems at all. I learned my lesson to bring it to a mechanic before buying a used car. also, don't bother to go in to the mechanic shop next to them because they'll charge you so much for bad work. and oh yeah, the salesmen are so unprofessional. the guy smoked during the tour and i told him i had asthma but he did not care at all. i was desperate to get a car. the owner is the far most disgusting guy i have ever met. i wont say what he did but it was just unacceptable like my god how could you say that to an underage kid. STAY OUT OF THIS PLACE. DO YOUR RESEARCH FIRST BEFORE YOU BUY A USED CAR. IF YOU WANT TO FIND A RELIABLE CAR, DO NOT GO HERE. THEY WILL PROMISE YOU THINGS THAT THEY WOULD EVENTUALLY FORGET AND WILL NOT DO. ALL THE PEOPLE THAT GAVE A 5-STAR RATING ARE GETTING PAID TO GIVE THEM A GOOD RATING. THEY EVEN OFFERED ME A $100 TO GIVE THEM A 5 STAR RATING. I DONT NEED A $100 I WANT MY MONEY BACK. THIS PLACE IS A JOKE. AWFUL AWFUL PEOPLE.

I bought a 05 cadillac sts and I couldn't be much happier. Smooth transaction and wonderful sales representative customer service from Norma who was real helpful from beginning to end of the sale.

came into the service and was greated by a nice guy named Brendon. He set me up with a loaner and i had some warranty work done with him. Great guy and mechanics fixed my car. Coming here everytime

Sold me a car in September 2015. Come November, I needed a new fuel pump for the car. After a couple of "let's try to work something out" and "Let me go back and talk to the owner," they quoted me $800 to fix the issue. $400 for the part alone, which I happened to find online for $80. This place is a joke.

Went into the shop last week to get my car worked on and was very pleased with the service I received. Stephanie was very nice and made everything a great experience. I will recommend this business to family and friends

They are the worst dealer around avoid this place. I was promised car parts that where missing from the car when I bought it. I called and called and every time I got the same answer. "Let me go check our warehouse, our warehouse is down the block" never got a call back. The car was advertised with gps turns out the gps disc wasn't there. Why even advertise that if you won't include the gps map disc. False advertising for sure at this place. They sales people are the worst the GM IS HORRIBLE SAME AS THE SALES THEY MAKE PROMISES THEY WONT KEEP. THEY ARE NOT MEN OF THEIR WORD THATS FOR SURE. I would rate this place 0 stars forget the one I put in my opinion it's a 0 star.

Total SCAM!!! car had multiple issues included 4 cracked rims, a check engine light that came on immediately after leaving the dealership and a manager that goes by the name Jack, that can't hardly speaks English, very rude. Save yourself a nightmare.Car was shaken at 50 miles per hour... Took vehicle immediately after buying to get the Maryland inspection and of course failed the inspection due to 4 cracked rims, which 2 of them had multiple cracks.... breaks they were totally ruin, needed rotors and new disks... Sent the dealership a copy of the failed Maryland inspection report plus the picture of the 4 cracked as they requested... Today after many follow up emails and multiple phone calls trying to get in touch of the office manager Jeanette Nava at no avail, this Russian so called himself manager that could not even speak proper language started to give all kind of excuses and basically telling me that I was lying, even if I had sent them the Maryland report stating that the 4 rims had cracks on it, pictures of the cracked rims and the the brakes. Now I'm suing this scammers!!!! save yourself time and money STAY AWAY FROM THIS DEALERSHIP!!!

Super great dealership, I was working with Jorge to find a new car and boy! Was he a big help! So informative and friendly! Overall just a great experience!

Alex helped me purchase my dream vehicle, a 2014 Mercedes Benz AMG. Fantastic establishment, management is well organized. Will be back very soon!

I went in for some servicing on my vehicle. I was helped by a young lady named Stephanie. She was very helpful, polite, well knowledgeable about her job and understood what issues I was concerned with. My experience there was very pleasant.