Cherry Creek Mortgage, LLC, Carolyn Thomas, NMLS# 256827 Santa Rita Rd, Pleasanton

We have worked with Carolyn Thomas at Cherry Creek Mortgage through the years for all of our family real estate loan transactions for over a decade (2 purchases and 2 refinances). She has always been tremendously helpful, clear, and delivers a loan package that is excellent. On a few of these transactions we have done the extra work of getting an extra loan approval from a competitor for competition and the package from Cherry Creek and Carolyn had always been either as good or better than the competition. In this HOT real estate market it is difficult enough to win bids on homes, but Carolyn’s fast work and excellent responsiveness came through for us and we were able to get exactly the home we had been hoping for. She is up-front about all loan details, no surprises, and goes above and beyond to make the process a breeze.

Carolyn was incredible at educating my wife and me when buying our first home. She worked hard to make sure the whole process was streamline and we were able to close on our home right on schedule. She was extremely prompt when responding to questions. I'd recommend Carolyn to any friend or family member who is looking into buying a home.

Carolyn has excellent communication, compassion for what she does, and knowledge of someone with years of experience. Definitely the go-to for any home loan needs. She helped me buy my home and do my re-finance, both times I was more than happy with her service. Always a pleasant person to talk with and her knowledge far surpasses that of the average loan person.

Carolyn was the consummate professional in guiding my husband and I through the purchase of our first home. She was thorough, listened, and most importantly patient with us (I'm sure we asked a few repeat questions!). Given the competitive landscape, we realized that once we were ready to make an offer we needed to act fast and have everything prepared (ready to go at any minute :-)). We closed with a VA loan which can be daunting (specific guidance, clearances, etc.) to say the least, she gave us confidence that we needed to know we were in great hands - always available (text, email, phone) and ready to help.

What a great experience I had with Carolyn Thomas. You must use her. She is AMAZING! had been looking for a home for about 1 1/2 years. When I would find a property that I liked, it seemed that there were several bids. I was feeling hopeless. Carolyn counseled me step by step. I recently viewed a home and feel in love with it. It was the first one that felt like I was already home. It had seven bids on it, and I was at the top of my budget. Carolyn reached out to both the selling and buying agent. She came up with a creative way for me to actually obtain the home. She had purposed a 21 escrow. I accepted and I got the home of my dreams. Carolyn went over and beyond the scope of her job. She accompanied me at the final document signing and made the impossible POSSIBLE! Thank you Carolyn. I highly recommend her. She will make it happen for you too. Rose A. Swain

I am a listing agent with Keller Williams Danville and had the pleasure of working with Carolyn Thomas on my recent Tracy listing. She made the process completely easy. She communicated well throughout the escrow and met or exceeded all deadlines. I hope to work with Carolyn again in the future and would definitely recommend her to anyone who is considering buying or refinancing a home.

Carolyn is great. This is the 2nd time we've financed our home with her and she has been consistent with excellent customer service, prompt responses, and excellent knowledge of mortgage products to accomplish our goals:) Thank you so much Carolyn.

Carolyn is always awesome to work with! Getting a mortgage or refinancing has always been explained to me as a very painful process. Carolyn though made it very simple. She always goes above and beyond to answer questions and get you the information you need to ensure a smooth process.

The value of Carolyn Thomas & the people at Cherry Creek Mortgage is impossible to overstate. Carolyn worked tirelessly on our behalf to get us the best mortgage and to answer all of our MANY questions. Additionally, as our circumstances changed she was always quick to update us as to our change in payments and loan amounts. We couldn’t have asked for a better mortgage company to work with.

I have recommended many of my clients to Carolyn and she has always gone above and beyond. Whether it is a first-time buyer, FHA, VA, or Conventional loan, Carolyn has the experience and knowledge to get the job done, on time!