Chelsea State Bank - Downtown Office S Main St, Chelsea

NEVER have I ever seen a bank so sketchy and shady in my entire life. They most definitely lost me before I could even become a customer. (Thankfully) So, Anyways I had been looking for a new bank for quite some time and decided Chelsea State Bank was going to be the appropriate bank for me. Now, I proceeded to attempt to make a bank account and once I was going to complete everything to make it final and have them as my bank I was going to deposit a check into my account and I was going to cash a relatively SMALL paycheck from my place of employment. This was going to be a super simple process considering my place of employment actually uses that bank as their bank. So, it would’ve been a relatively smooth transaction. Thankfully before I signed any documents or gave them anymore my personal information, I was informed that they would hold onto MY MONEY for SEVERAL WEEKS! They REFUSE to let you touch ANY of YOUR MONEY because they “Don’t know you!” What in the hell kind of bank is his? I was going to deposit a fairly large check that was well OVER $400.00 and leave that in my account, I was only going to cash a very small paycheck of mine so I could get my much NEEDED LIFE SAVING medication I need from CVS right there in town. I was expressing to them on how badly I needed that paycheck of mine cashed so I could get my INSULIN! Which, for anyone that doesn’t know that, It’s literally how I stay alive!!! They literally did NOT care a single bit! DO NOT USE THIS BANK! DO NOT DO IT! GO LITERALLY ANYWHERE ELSE BUT THIS BANK! Trust me. They do NOT care about you.

They need more knowledgeable employees that come out to CRC. Most of the time the information I receive is not complete or wrong. Employee does not know how to use an IPad, so they can not help me. I have a hard time trying to balance my checking account, ATM card is not clear as to what account the money is coming out of. I was told the bank would bring out a debit card for. primary check, still wanting.