CheckSmart E 22nd St, Tucson

Cristina Escalante the manager shows unethical practices, she will sign your contract loan without your consent. Cristina will sign checks that were not signed upon cashing. Applications that were not signed or initialed were forged. Unethical. As an employee you will need to do the same or you are written up. Unethical. Ccfi as a company will allow you to take more money on your title loan without properly verifying if clients can afford the payment then turn around and repo clients vehicles, this is all for competition within Ccfi. Cristina along with all higher managment show discrimination practices, only hiring within their own race. When I was hired on, qualifications did not include bilingual. Based off of not knowing Spanish, I was passed up on a postion with higher pay and authority. Without managment allowing all employees to apply, Cristina Escalante decided that her friend was more qualified for postion when in reality she was not. I was employed with CCFI for a year, was always on time put in work at other stores to help. Being under Cristina Escalante for 10 months watching her work to have the postion she is in is wrong, She successfully got 3 hard working girls fired, and another young man to quit so she could take over the postion she is at now. I had expressed this to managment and was fired.

The worst experience ever even if you pay most of the payment amount your still at risk over $25 that’s still owed if thinking about a loan your better off going to fast auto loan they work with you.

I've been into this location for going on 3 years. I go once every 2 weeks religiously. I've never EVER had such a bad experience there. Today Tina must of been having a bad day at the 22nd location and I had the bad end of the stick. I got completely cursed out in front of multiple people standing in line. She did not give me a receipt and she did not count my money back to me and it was over $1000 I was leaving with. She became very ignorant very fast "ghetto" is the word. She made it clear that she had all of my information and that she could do what she pleased with it. Her coworker just sat there and allowed Tina to continue to give me terrible customer service instead of stepping in and taking over my transaction as at this point I'm been verbally abused.

Very rude manager. I paid my title loan off in March of 2020. I did not get the release of my title till November. Plus I have to go get it myself instead of it being sent to me. I currently have another loan with them and the manager has been absolutely awful to deal with. She is extremely rude. I will never deal with them again if I ever get this loan paid off.

We were in need of a quick loan. nothin seriously. Donna was very professional laid out all out options was happy to help us with a small $700 loan. she explained the terms of the contract throughly thankfully Check smart was here to help us out. atleast till Friday [[transfering to new apt in our duplex. we thought we could continue to do split payments like we have been since my Fiancé hours got cut in half for he call center back in February. but apparently since were moving into a new apt. the Landloards have forgotten every time we've paid our rent on time and this one time they REQUIRE us to pay in full they can't wait till out pay day next friday.]]

Amazing customer service by Priscila. Great attitude and always willing to help. Definitely recommend this financial institution when in need and ask for Priscilla she will take care of you in the best way possible. In my honest opinion she most definitely needs a raise for the hard work and effort she puts in this job. #overworked#underpayed#MLP#WFE.

I recently went in to break one of my larger bills when the only employee simply stated that she can't do it so I ask her if this was a check cashing place she said yes I even offered to buy a money order and she still did not want to deal with my business....Next time just say your closed.

An all around negative experience. Long story short, times are tough. So I was pretty psyched when grandma's Christmas check came in a bit early, gas for ma's truck, bus money till next payday all around the perfect time that I needed it(thanks Nana!). I've had little to no trouble cashing a check previously at this establishment. So it was business as usual for me as I waited a second for the teller to call me up to the window. I signed my check, got my ID out and put it through the window. Aaaand that's when things started to go south, evidently they couldn't find me in thier systems so I had to fill out the form and get back in line. I thought whatever a small inconvenience and we'll get this over with. Get back to the window, the tellers seem a bit distracted, turns out they overcharged a dude.(he got back there while i was waiting though and got his funds back). waited a bit more and answered some more questions, how much I make when's payday and all that. Had to call Grandma a couple of times to confirm birthdate. Then they explained that they couldn't cash the check due to the fact that she's deceased, I almost laughed in his face. Instead I called grandma again, but sadly bad connection. The teller then tried to call her but she's 80 and at that point frustrated so no progress there.(Sorry Nana!) At that point about an hour later, I'd had enough myself and less than politely asked for the check back and promptly left the establishment. I probably won't be going to that checksmart again. And my plans were foiled for getting to work easily. Signed, a significantly unhappy grandson

Priscilla was the nicest lil thing. Such a sweet heart so patient, kind and efficient. Always look for her when I go. 👐

Helan and Donna rock! their customer service is superb and can always catch them with a smile on their face! great set of employees!!