Check City E Broad St, Richmond
21 E Broad St, Richmond, VA 23219, United States
https://www.checkcity.com/virginia/downtown-richmond
- Saturday9AM–5PM
- SundayClosed
- Monday9AM–7PM
- Tuesday9AM–7PM
- Wednesday9AM–7PM
- Thursday9AM–7PM
- Friday9AM–7PM

- All
- Loan Type
- Payday Loans
- Installment Loans
- Title Loans
- Personal Loans
- Brand
- Ace Cash Express
- Advance America
- Cash Store
- Check City
- Check Into Cash
- Mariner Finance
- Money Mart
- PAYOMATIC
- Red River Credit
- The Check Cashing Store
- TitleMax
Services
- Cash For Gift Cards
- Flex Loans
- Installment Loans
- Line Of Credit
- Microloans
- Payday Loans
- Title Loans
- Bank Accounts
- Basic Loan
- Car Inspection
- Cash Today
- Check City Services
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Reviews
S
Cleaning up and being in a hurry an hour before they close, DO NOT come here. I GAVE THEM ALL MY INFO!!!. kept me in the check cashing place for 40 minutes to tell me that they can’t cash my LEGIT CHECK. Now it’s 7:45 and there no check cashing place around walking distance, tomorrow is thanksgiving. I was really relying on these people to give me money so I can do thanksgiving shopping now I can’t. They couldn’t tell me right away. Do not come here
T
I don't understand the negativity regarding this location that I am reading. I've been going here for years to purchase money orders and more recently to use their ATM. The staff has always been friendly, courteous, professional and pleasant. My bank doesn't have a local ATM so I prefer going here because it's inside and of such a design that I don't have to worry about ATM skimmers. I will continue to use their services and have recommended them to others.
M
I understand that most of the reviews will be bad because they are turning people down a lot. But I have been using them for cashing my check for 6 months now and I love them! Everyone is very welcoming and friendly!
M
When asked over the phone whether they are set up to cash personal checks, they informed me only that they are. They failed entirely to mention the additional information they required to do so, costing me yet another trip on foot after an already long day. Zero tolerance for wasting so much as a second of my time.
R
After I got my loan. I went back before my loan was due to make a payment or get a payment extension. Check City employee talked to me like I have no sense. She told me let her talk and i not say a word She wouldn't allow me to ask any questions so I could understand exactly what I had to do next. I was prepared to pay on my loan and make a payment arrangement since i came so far to take care of this business. I left the building because i know i was going to leave there still confused. I prefer to deal with another Check City. This is the first time time i dealt with this store. I've never had any problems with the other Check City
T
I went to this store to fax some pages. My money was collected up front which I thought was odd as this was not the case at their store on Hull street. I wondered what would happen if the fax did not go thru but didn't really care about it. After a few minutes of waiting, I was advised the pages had to be re faxed because they did not go thru. The representative then came to me with a report stating my pages went through. She stated I could tell because the number I was sending the fax to was reflected at the bottom. I asked for a fax confirmation and was advised they do not give one. When I explained this was not the case in the south side store the representative became rude. I went to the south side store and re faxed my document. I received my confirmation and requested they fax to the Broad street store the fax confirmation page. I then called the store to ask if the fax was received and advised the representative that this was the page I was talking about. She then stated " they have an updated fax machine". This was an insult to my intelligence as all fax machines can print a confirmation page so I hung up. The representative then called my phone back and once I answered she hung up on me. I will be filing a complaint with the district manager regarding this incident. This was my first and last time visiting this store on Broad street. Their representatives did not get the message that they were supposed to be upholding Check City's promise -- "We promise to serve you the very best we know how and to let you make the decisions. We care about our customers." To all reading this go to the store in south side. The ladies there provide excellent customer service. They go the extra mile to put a smile on your face and make you feel at ease. I will go to this store for all of my needs.
Tia, I want to thank you for bringing this issue to our attention, and I assure you we will get this taken care of. I have contacted the district manager in your area. Will you please email me so I can get some additional information from you? [email protected]
L
The staff was great what i don’t like is now they talking about a credit check I never knew they did that just for a payday loan it’s not like I’m asking for a line of credit
d
I have always received the utmost courteous respectful dervice when doing business at this location. Tellers are very knowledgeable and always are very prompt. Would recommend to others.
L
So all the young ladies and Alicia the manager have been so caring, helpful and understanding over the past 5-6 years the company is also good whenever there was a problem to pay back they have been helpful and worked out reasonable terms/ A good business run by caring people
A
Its a real pleasure to walk into an establishment, where the people are warm and friendly, and ever so willing to help you with whatever your loan problem might be. Thank u " Check City" E Broad St.
Check City Stores Nearby
Personal loan Providers Nearby in Richmond
- Personal Loans
- Installment Loans
- Payday Loans
- Title Loans
FAQs
1. How to Get Hold of Check City?
You can contact them at +1 804-782-2274 or enter their official site and submit the request form.3. What Kind of Services Can I Get from Check City?
You will find the following services from Check City. '- Installment loans
- Payday loans
- Title loans
- Cash for gift cards
- Flex loans
5. Is Check City an Agency or a Lender?
Check City is a Loan agency helping you out of financial emergency. You can also obtain online personal loans for financial emergency via our platform.
2. What Is The Office Address of Check City?
It is located at 21 E Broad St, Richmond, VA 23219, United States. View maps and get your direction to Check City.4. How to Request a Loan from Check City?
To obtain loans from Check City, you can submit the request form on their website or visit their physical store. You may need to drive there when getting auto title loans. Browse through our website to obtain detailed information about car title loans for bad credit.6. What to Do When I Could Not Repay My Loan?
Loan defaults can have a serious impact on your financial life. Get Hold of your lender if you think you may miss the payment.7. Does Check City Offer Loans for Bad Credit?
Yes. You are likely get loans with Check City if you do not have a good credit. It is also available to get personal installment loans with bad credit via our platform.