Chase Bank Wilson Ave, Grandville

This is a very convenient ATM for me to visit. It is close to my work and close to my girlfriend's house. I like how well Lit the ATM area is. That is always good for safety

There is NOT an ATM at this location even though there is a sign lit up for a drive thru ATM. I also tried to locate one inside, but the bank was locked since it was after hours. Very disappointed in Chase’s lack of customer service with no ATM machine.

Ken Moore was very helpful, friendly, and knowledgeable. I highly recommend an appointment with him.

No atm for months on end and now that there is finally one there it doesn't work... Come on chase wth

I was greeted and my needs were serviced promptly and thoroughly. The Branch Manager, Kevin Sexton took the time to listen to my needs, explained all of my options and implemented the right solutions for me in one friendly visit. I have banked with Chase for years, but recently moved to Michigan, got married and got a new job. Aligning these variables with my accounts seemed daunting, but Kevin made this overwhelming task simple for me. This branch is managed by a well-informed, intelligent and customer-centric person. It is no wonder people think this location is "Top-Notch" when it comes to customer service!

No ATM. Cut cash back on chase free by 50%.

So glad I left 5th 3rd Bank and came here. I enjoy working with these folks and have referred several others! Thanks! PS the comment about not letting a 2 year use the bathroom is unreasonable NO BANK has public restrooms for obvious security risks! Update I will transfering all my accounts from chase due to their corporate no longer supporting republican candidates

Transferred from Fifth Third after banking with them for a decade. It came time to switch banks as Fifth Third was sparsely available at certain locations. Chase, on the other hand, supports tap-to-pay terminals and works well with Samsung Pay. Their customer service at this location is top-notch. They even have a machine to deposit your pay stub, unlike Fifth Third.

Not friendly, and refused bathroom to my two year old.. she left crying because she had to use the bathroom. It's things like this that makes someone leave your bank.

They happily exchanged cash for quarters without hassling me to get an account with them.