Chase Bank W Goshen Ave, Visalia

I have more than once been passed up, by employees, while they wait on customers who have come in after me! This time, rather than offering to review the documents I had brought in, and advising me on how to proceed, I was just told they couldn't help me, and I felt as though I had just gotten the "brush off!" So, instead of helping me, I'm having to pay a $50 fee to have a 3rd party help me! Did I mention you just solicited me to become a "Private Client!" Really? After service like this? I don't think so!

This branch is unprofessionally and racist .. they are not kind at all.. Marcos Ghavami make a lot of excuses after showing a lot of proof of documentation.. since the beginning was not helpful.. at the end he said he couldn’t help me I was just trying to add my husband into my account. I feel they judge The chase on Money are more friendly..

The drive thru ATM hardly ever works. It's usually out of money when you want to withdraw or when you try to deposit cash, it won't let you and I end up having to go inside the branch. In particular, last night my card was stuck in there for over 15 mins. I couldn't even hit cancel. This is the 2nd time this year this has happened to me.

Atm's are always out of service. If I could I would give half a star.

Been checking out this branch as it's close by. The ATM's are broken down or "unable to provide service at this time" far to often... Here it is Friday and once again non working ATM's. Well, I need a bank that performs. This is not it.

I didn't know this bank was so close to my 🏠 nice and clean inside staff was very nice and no long lines 😊

Very sad, that it takes a global pandemic to have fast & courteous service:/ waited in line for less than 5 minutes and was greeted and directed with great customer service:)

I’m going to say 50% of the time I came to the lATM it never work it’s so inconvenient this has been happening for awhile ..... I’m so annoyed and thinking of changing banks!!

It's really inconvenient that they won't notarize anything for you unless it's a chase document

Worst place if you like waiting be ready to wait about 2 hrs just so they say i cant help you.