Chase Bank Main St, Beacon

This is no longer a full service bank. It used to provide full bank services meaning there was a teller you could speak with and go to for transactions. It is no longer that way. You cannot get cash out accept from the atm. You cannot deposit money or do most things that one might need to do at a bank. I have to drive to Fishkill frequently to complete necessary tasks. After the change to the location, the bank workers seem shocked by my dismay that the bank in my neighborhood is no longer a fully functioning bank. I received a lot of disrespect regarding my frustration that I could no longer complete necessary tasks at this location. I urge potential new Chase customers to consider a different bank as this location does not provide sufficient services.

My dealings at chase have been a pleasure and that is definitely due to Leona Anzalone. She is the reason that chase has my business in the first place and she is the reason that chase keeps my business. So pretty much, Chase should thank Leona for having my business. She is the best and she deserves way more than 5 stars.

Very bad service. I went to have my account closed as I just became a new mom and do not work, and there is no direct deposit coming in my account but I keep getting charged a $12 service fee. The branch manager was there and will not accept my federal ID. And refused to close my account. I wud give negative stars if possible.

Bad customer service they had me sitting to wait to talk to a rep for over 30mins only for her to help out someone else and when done acted like she couldn’t see me till she later said “oh sorry I can’t help you with opening a business account” note that it wasn’t even the reason I was there she didn’t ask and just acted like I wasn’t there and when I complained about the guy who crossed me they didn’t even know what to do or say and didn’t evn get an apology!! Horrible!!! WASTED OVER 45 MINS OF MY TIME WITHOUT EVEN SEEING ME!

Always quick, pleasant service. Babacar, Leona and Jennifer always call you by name. Always a pleasant experience.

No temporary cards making business slow for days.

A banker named Chris keeps calling me from here trying to sell me something even though I have his number blocked.

Very pleasant and helpful service, never any problems.