Chase Bank Wisconsin Ave, Bethesda

Had horrible experience in this location. We opened account with the guy name “Jordan Wright“ It took about 2:30 hour to open a simple account. Very incompetent and impolite. After apparently he opened the account we noticed he made a big mess and because of his mess the Chase put the account on hold. We had to go to another branch and spend more time with several people and manager to fix the issue. Awful experience. Never recommend this branch.

This is the BEST bank I've ever worked with. I've been with Chase for almost a decade. They're always happy, friendly and accommodating. Never had any issues with them. The new blue lighting is gorgeous and I love the new layout of the branch. So glad there is finally a branch close to my home!

I have chase credit cards and went to the branch to follow up on billing details and do other general banking. It was a very fine experience w helpful, professional staff and a totally safe, pleasant office experience, sensitive to covid protections. I highly recommend this branch!

Went there to open a CD. Took me almost an hour because adding a beneficiary did not work. Left there without having the beneficiary added. You will say that so far, it's not something specific to this bank location and that's true. But they haven't followed up since, they haven't given me an answer to any of my additional questions either. They don't seem to be very interested in helping with your financial needs. There was a lot of smiling and promises of getting stuff done when i went there, but in the end, nothing was backed up by actions.

My experience with this branch was great. I felt like Jed Clampitt -- wealthy. That's because the staff was friendly and attentive, and it seemed like I had the branch to myself, as far as other customers were concerned.

A very nice Chase branch located just outside of DC. It has parking lot right behind (not gonna happens for other Chase locations in downtown) so it's very convenience for anyone with car.

I had a horrible experience twice at this location. I’m contemplating to close all our accounts. The person at the teller window was extremely rude and very disrespectful. I don’t plan on returning to this location at all!